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We are seeking a Senior Project Engineer in the Global Services division with expert experience in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance, and Access Control. You will partner with the Global Services Manager and Territory Account Executives to service large and strategic customers within the Verkada footprint. In this role, you will interface with customers and partners on post-sales deployment project management, assisting with technical issues and providing expert-level configuration and training on Verkada Products.
Job Responsibility:
Be the subject matter authority on the full Verkada suite of products and offerings and provide expert-level service to customers during the post-sales process
Serve as the project management arm for customer accounts, ensuring successful deployments of Verkada products in the customer’s environment
Magnify the value of Verkada products for customers through configuring and fine-tuning product features, use cases, and analytics
provide vendor-led training to customers
Effectively serve as the technical voice to all levels of customer, from C-level executives to loss prevention managers and directors of IT
Work directly with your Global Services Manager and Sales Account Executives to develop services strategies and workflows for the customer, as well as participate in cross-selling and up-selling opportunities
Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings
Requirements:
7+ years of experience as a Sales Engineer, Technical Account Manager, or Professional Services Consultant with a proven track record of working with Fortune 500 companies
Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security, or similar field
Ability to gain FedRAMP Compliance: Must be a U.S. Citizen or Permanent Resident (Green Card)
Strong background in Computer Networking: HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, firewalls, and software systems
Outstanding written & verbal communication skills
Entrepreneurial and positive attitude with a strong desire to learn
Ability to adapt to an ever evolving workplace and company
Genuine excitement for software/hardware products, Cloud Security, and IoT devices
Travel up to 25%
Nice to have:
Industry certifications such as AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+
Experience working with Linux systems
Previous startup experience
What we offer:
Healthcare programs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
Nationwide medical, vision and dental coverage
Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
Expanded mental health support
Paid parental leave policy & fertility benefits
Paid holidays, firmwide extended holidays, flexible PTO and personal sick time
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