Senior Programme Manager, HSBC

HSBC

Location:
Hong Kong, Mongkok

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

A Career with Hang Seng Bank. Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Job Responsibility:

Lead a team to provide internal consultancy services on project /systems implementation, workflow design, and process re-engineering in various Wealth and Personal Banking business area
Provide SME supports on investigating operational issues, problems and new opportunities
Orchestrating end-to-end study on business models and process map of products and services with varying levels of complexity
Drive the project team to prioritise product backlog by providing insight based on business knowledge, investigations, and analysis
Steer the team to defining clear criteria for acceptable final solutions of work
Keep abreast on latest technology / best practices in different line-of-business within HASE, and/or recent technology trend in banking industry
Acting as a role-model to foster a high engagement team to deliver good quality outputs which exceed user expectations

Requirements:

University graduate in related disciplines or other relevant qualifications
Minimum of 10 years’ relevant experience in leading scrum teams to implement medium-large scale projects successfully
Strong in project management/business analysis capability
Knowledge in Payment, CASA and Foreign Exchange business preferred
Familiarize with different ranges of business analytical tools like data models, process flow construction, customer journey mapping etc
Agile knowledge and scrum master experience will be an advantage
Being proactive, innovative, with good communication and analytical skills, and is able to share previous experience on presenting his/her proposals in front of senior management
Proficiency in both spoken and written English and Chinese
Ability to adopt a growth mindset and proactively identify and drive change opportunities across different stakeholders to secure their support
Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage

Nice to have:

Agile knowledge and scrum master experience
Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB)

What we offer:

Dynamic working environment
Good career development opportunities
Competitive compensation packages

Additional Information:

Job Posted:
May 07, 2025

Expiration:
June 30, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Programme Manager