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You will play the lead role in shaping and delivering long term transformation across Donor and Transplantation Services (DTS) through culture, process, technology and data change. You will lead the DTS For the Future programme, a multi year initiative designed to fundamentally transform how DTS teams operate and engage with customers and donors. You will own the overall programme plan, outcomes and delivery roadmap, coordinating multiple interdependent workstreams to ensure benefits are delivered on time and within budget.
Job Responsibility:
Review the initial scoping outputs and shape a clear, actionable delivery approach, including deeper discovery where required
Establish and run effective programme governance, ensuring transparent reporting of progress, risk, scope, budget, benefits and confidence to executive sponsors and boards
Build and oversee the programme’s benefits realisation approach, ensuring benefits are tracked, owned and delivered across all workstreams
Collaborate with senior stakeholders across clinical, operational, technology and support teams to maintain alignment and shared ownership
Lead and support the workstream delivery teams, ensuring dependencies are managed and obstacles removed to maintain delivery momentum
Drive delivery quality and pace through a hybrid agile approach, coaching teams to adopt and embed effective delivery practices
Manage third party delivery partners, ensuring they contribute effectively to programme outcomes
Ensure that robust change management activity is in place to enable teams to adopt new ways of working and realise programme benefits
Provide strong, visible leadership to internal teams, delivery partners and stakeholders, modelling the behaviours needed for successful transformation
Coordinate interdependent workstreams and activities to ensure delivery remains on track and aligned to the overall roadmap
Requirements:
Proven experience leading large scale, multi year transformation programmes, with a strong track record of delivering complex, outcomes focused change in operationally critical environments
Excellent programme governance, financial control, and risk and dependency management skills, with the ability to establish and run robust assurance frameworks
Strong digital, data and technology fluency—you can confidently engage with technical, data and platform concepts, translate between technical and non technical stakeholders, and ensure solutions are feasible, aligned and grounded in real operational need
Deep experience of hybrid agile delivery at programme scale, including coaching teams and embedding effective delivery practices across multiple workstreams
Enterprise level change leadership capability, with experience shaping culture, driving behavioural change, and leading people through ambiguity at pace
Outstanding stakeholder management skills, with the ability to influence, build credibility, and act as a trusted advisor to senior leaders across clinical, operational, technology and corporate teams
Demonstrable leadership of multi layered teams, including line management, matrix management and third party partner leadership, with an inclusive, collaborative and empowering leadership style
Experience managing and optimising third party partnerships, including software development partners, managed services providers and strategic suppliers
A continuous improvement mindset, using data, feedback and lessons learned to refine approach, improve ways of working and enhance delivery outcomes
What we offer:
27 days annual leave
pension scheme
childcare vouchers
access to counselling via a 24-hour Employee Assistance Programme