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A strategic Program Manager responsible for delivering a portfolio of internal programs that drive key organizational OKRs. This role is highly cross-functional, requiring strong influence across senior teams and excellent governance capabilities. The position is an individual contributor (one-person team) reporting directly to the Senior Leadership Team (SLT), with occasional advisory responsibility to the VP of Professional Services on PMO design. This is a 12‑month contract with the possibility of extension, depending on organizational needs and where the program roadmap takes us.
Job Responsibility:
Lead and manage the end-to-end planning, execution, and delivery of multiple internal programs aligned to organizational OKRs
Drive cross-functional collaboration and hold senior stakeholders accountable for actions and milestones
Establish and enforce strong program governance including reporting, risk and issue management, controls, and success metrics
Define program goals, success criteria, timelines, and dependencies
monitor performance and take corrective action
Provide clear, executive-level communication and status reporting to SLT
Anticipate, surface, and mitigate risks, escalating issues where appropriate
Act as a subject-matter expert on program management best practices and “what good looks like”
Advise the VP of Professional Services on the design and evolution of a scalable client-facing PMO model
Requirements:
Significant senior-level experience in program and project management, ideally in a technology or SaaS environment
Proven ability to influence without authority and work effectively with senior leaders
Strong experience establishing governance frameworks and driving execution across multiple workstreams
Excellent communication, facilitation, and problem-solving skills
Experience supporting or designing PMO structures is strongly preferred
Strategic mindset with strong operational execution capabilities
Executive presence and credibility with senior stakeholders
Highly organized, outcomes-focused, and comfortable operating in ambiguity
Able to demand action, create accountability, and drive results across the organization
Nice to have:
Experience with Tableau
Experience with Smartsheet
What we offer:
ShareSave scheme – ability to purchase company shares on preferential terms
Private healthcare
Income protection and group life insurance
Pension Scheme
Company Funded Health Cashplan
Employee Assistance Programme
Access to Private Dental Benefits
Flexible / hybrid working options
Enhanced Family Friendly Leave for adoption, maternity and paternity