Senior Program Manager Job at Citi (Bogotá)

Job Description

The Senior Program Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

Job Responsibility

Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
Manages one or more teams
Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function
and, requires basic commercial awareness
Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log
Oversees program plans meet business needs as described in the program initiation documents
Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones
Works with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives
Ensures all areas of the program are appropriately staffed
Monitor program commitment from those assigning resources
Escalates program risks to the Program Director, or Program Sponsor, when appropriate
Creates the program risk management plan
Work with procurement team to create, administer, track, and eventually close program contracts
Makes recommendations for training and development needs for assigned personnel
Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions
Directs area supported through responsibility for delivery of end results and shared responsibility for budget management
accountable for resource planning
Ensures essential procedures are followed and contributes to defining standards
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Requirements

6-10 years of experience
CAPM, PMP, PgMP and/or MBA are a plus
Developed communication and diplomacy skills are required to persuade and influence others
may negotiate with external parties
Bachelor's/University degree or equivalent experience, potentially Masters degree
Fluent in both English and Spanish
Individuals are expected to be subject area expert in one (or more) specific skill sets
Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives

Nice to have

CAPM
PMP
PgMP
MBA

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Senior Program Manager

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