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We are seeking a highly skilled and adaptable Senior Program Manager to drive large-scale, complex, and high-risk I&IT initiatives. This is a hands-on technical role that requires a deep understanding of how technical products are built and the ability to engage directly with engineering teams to resolve challenges. You will navigate ambiguity, keep cross-functional teams focused, and excel at managing high-stakes stakeholder relationships.
Job Responsibility:
Technical SDLC Oversight: Monitor and track the Software Development Lifecycle (SDLC) from planning and development through to testing, deployment, and maintenance, ensuring all technical dependencies are managed
Agile Leadership: Facilitate all agile ceremonies (Sprint Planning, Daily Stand-ups, Retrospectives) and ensure strict adherence to Scrum or Kanban principles using tools like JIRA
Roadmapping & Planning: Collaborate with technical leads to develop and maintain project roadmaps that align with overarching business goals
Bottleneck Resolution: Proactively identify technical risks and resource bottlenecks, proposing actionable solutions to maintain project velocity
Task Decomposition: Break down complex, high-level technical requirements into smaller, manageable work items for development teams
Metrics & KPIs: Define and track performance metrics to measure team throughput and optimize process efficiency
Stakeholder Management: Act as the primary liaison for client relationships, managing expectations, resolving conflicts between functional areas, and providing clear progress updates
Requirements:
Technical Depth: A strong grasp of modern software architecture and engineering practices. Proven experience guiding projects through every phase of the SDLC
Agile & PM Mastery: Extensive experience in Scrum and Kanban methodologies with advanced proficiency in JIRA. Ability to manage projects with minimal initial definition
Strategic Communication: Exceptional ability to translate complex technical concepts for non-technical stakeholders and manage sensitive client relationships
Problem-Solving & Optimization: Expert analytical skills focused on process improvement and identifying efficient paths to delivery
Leadership & Adaptability: An empowering leadership style capable of motivating teams in fast-paced, ever-changing environments
What we offer:
High-Impact Leadership: Direct the delivery of high-profile, high-risk technical initiatives that have significant organizational reach
Technical Engagement: Stay close to the technology by working directly with engineers to solve architectural and development hurdles
Operational Excellence: Use your expertise in metrics and KPIs to define what success looks like and continuously improve team output
Professional Stability: Secure a long-term contract in a structured environment that values technical rigor and agile maturity