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We are seeking a highly strategic Senior Program Manager to lead complex, enterprise-scale telecommunications migrations and technology transformations in Toronto. This role is focused on the modernization of network services, specifically the transition to SD-WAN, broadband internet, and large-scale voice solutions. The successful candidate will navigate intricate vendor relationships and high-level stakeholder engagements to ensure seamless service implementation and user migrations across a multifaceted environment.
Job Responsibility:
Lead the planning and execution of enterprise-level voice, network, and SD-WAN migrations, focusing on telecommunications infrastructure rationalization and design
Support the introduction and transition of technical services and solutions, including the augmentation of existing network frameworks
Oversee complex technology implementations, workspace modernization, and large-scale user migrations
Manage the full project lifecycle, including creating project charters, developing integrated plans, tracking risks/issues, and reporting on project financials
Act as a primary liaison between internal business units and external vendor partners to negotiate deliverables and obtain support for project milestones
Develop strategic materials and provide high-level briefings to program leads and senior executives on program status and risk management
Apply political acuity and tact to advise leadership on complex program problems and mitigation strategies
Requirements:
Extensive experience in enterprise-scale service implementation and transformation, specifically within large-scale voice, data network, and broadband internet migrations
Deep understanding of SD-WAN technology, telecommunications infrastructure design, and migration methodologies
Proven depth of experience leading complex Enterprise level projects, including integrated plan development and the creation of governance models
Demonstrated ability to manage multi-disciplinary teams and external vendor partners while handling complex interdependencies
Exceptional negotiation and interpersonal skills, with the ability to navigate sensitive issues with political acuity and tact
What we offer:
High-Impact Modernization: Direct the transition of legacy network services to modern, state-of-the-art SD-WAN and broadband architectures
Long-Term Stability: 12-month initial contract with a structured potential for extension
Executive Exposure: Regular opportunities to brief and advise senior program leads and executive stakeholders on high-priority initiatives
Flexible Work Model: Productive hybrid schedule balancing onsite collaboration in Toronto with remote work flexibility