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Senior Program Manager

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Goodwall

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Job Description:

As a social enterprise, Goodwall works through public-private partnerships to unlock the potential of underserved and underprivileged youth globally. As Senior Program Manager your role will be to seamlessly manage multiple Programs end-to-end to ensure they are delivered on time, to brief and within budget. The primary focus is on delivering best-in-class, high performing Programs that take output to the next level.

Job Responsibility:

  • Develop strong internal relationships, in a collaborative and cross-functional manner, with a focus on Partnerships and Product teams
  • Develop strong external relationships with Partners, understanding Goodwall’s value proposition and offering, whilst aligning them with user needs to continually grow the business and member base
  • Understand Partners’ priorities, needs and contributions and be able to translate them into work plans, priority listings and clear messaging when briefing
  • Lead, organize and coordinate Partner meetings and consultations
  • Lead and deliver best-in-class, high performing Programs that take output to the next level
  • Support the Partnerships team in the development and proposal stage of new partnerships
  • Contribute to the strategic design and evolution of programs by surfacing user insights, identifying partner opportunities, and supporting the iteration of program frameworks and impact models
  • Track Program performance and support in troubleshooting. Work closely with Data and Product to track KPIs, analyse trends, and translate program insights into actionable decisions and partner reports
  • Briefing and managing external Suppliers/in-market Partners/Resource as required
  • Demonstrate organisational excellence and a keen eye for detail at every level
  • Constantly thinking about and putting forward suggestions and proposals on how Program delivery can be enhanced as the company looks to scale over time
  • Stay updated on industry trends and best practices - look to optimise or integrate them into the teams way of working or approach to Programs as necessary

Requirements:

  • 10+ years of professional work experience in Programs Management either at a tech start-up, product company or in the development sector
  • In-depth knowledge of how to run a Program end-to-end in the form of best practice processes, planning and workflow management
  • Proficient in Notion, Slack and Google Workspaces
  • Entrepreneurial problem-solver with a data-driven growth mindset
  • A successful track record of owning workstreams and coordinating broad business efforts
  • Excited, motivated, and inspired by exceeding goals
  • A strong communicator who enjoys working with colleagues and cross-functional teams from diverse international backgrounds and work experiences
  • Comfortable working autonomously, with the ability to operate in a fast-paced, ever-changing environment which allows you to adapt and deliver results under pressure
  • Enjoys the multi-faceted dimensions of this role from Program design, creative ideation, technical aspects, to processes, to internal partnership development
  • Proactive and output driven, focusing on immediate results while contributing to the long term strategy of the team
  • Genuinely excited and aligned with our mission, demonstrating a strong commitment to making a positive social impact
  • Have a love for EdTech
What we offer:
  • A mission you can be proud of and a meaningful fulfilling opportunity and responsibility to really impact the future of the next generation
  • To leverage cutting edge technology and work alongside globally leading organisations to achieve outside impact
  • Autonomy to manage your time and efforts to achieve our goals
  • A challenging, fast-moving environment working with an international team where change is constant and creativity is celebrated
  • A growth trajectory within the organisation with the potential to evolve as you acquire new skills, grow, influence and take on new responsibilities
  • Competitive compensation and a flexible work environment with a great team

Additional Information:

Job Posted:
December 08, 2025

Work Type:
Hybrid work
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