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We are seeking a highly capable Senior Program Manager who excels at driving clarity, alignment, and outcomes in complex, fast-moving environments. This role requires strong influence without authority, experience establishing governance and processes for large programs, and the ability to communicate effectively with senior and CXO level stakeholders. The ideal candidate is proactive, highly organized, and skilled at turning ambiguity into actionable plans.
Job Responsibility:
Lead large, cross functional programs, driving alignment and execution across multiple stakeholders
Influence decisions and outcomes without direct authority in a matrixed organization
Design, implement, and mature program governance, operating rhythms, and decision frameworks
Manage demand intake, prioritization, and capacity alignment to ensure focus on highest value work
Create clarity in ambiguous situations by defining structure, roles, dependencies, and success metrics
Prepare and deliver executive level communications, including updates, decision points, and recommendations
Plan and facilitate executive forums, large town halls, and cross organizational events
Proactively identify risks and dependencies, and drive mitigation and resolution
Establish consistent reporting and dashboards to provide transparency on progress, risks, and outcomes
Requirements:
Proven ability to influence and deliver results without direct authority
Strong experience setting up and running governance for large or complex programs
Expertise in managing prioritization, demand, and capacity across multiple initiatives
Excellent communication skills, including experience presenting to senior and CXO-level audiences
Prior experience planning and running large-scale events, reviews, and organizational forums
Strong organizational skills with a bias for action and continuous improvement
Ability to operate in fast-paced, ambiguous environments and bring structure quickly
Nice to have:
Experience in BFSI, Investment Banking, Retail, or E-commerce domains
PMP, PgMP, SAFe, or equivalent program management certifications
Experience working with globally distributed teams
Experience with program management tools (Jira, Confluence, Smartsheet, etc.)
Strong understanding of OKRs, roadmap planning, and strategic portfolio management