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As a Senior Program Manager for Transformational Programs in Sales and Success, you will lead and execute complex, cross-functional initiatives to drive transformational change and operational excellence. This role requires strong ownership, analytical thinking, strategic problem-solving, and business acumen to deliver scalable solutions that align with Atlassian’s strategic goals. You will foster collaboration across stakeholders, influence executive leadership, adapt to evolving priorities, and ensure meaningful impact in a dynamic, fast-paced environment.
Job Responsibility:
fully understand and own program outcomes, including success metrics, ensuring alignment with strategic goals, anticipating risks, and creating mitigation strategies to ensure success
collect, analyze, and synthesize data to generate actionable insights, creating reports to measure program performance and track success metrics
address complex challenges by identifying root causes, developing actionable solutions, and leveraging cross-functional input
apply systems thinking to assess the interconnectedness of people, processes, and technology, addressing dependencies holistically
communicate effectively with diverse audiences, tailoring messages to ensure clarity, alignment, and stakeholder engagement
influence executive leadership by presenting actionable insights, securing buy-in, and ensuring transparency on program progress
establish structure and momentum from ambiguity, creating clarity and actionable plans for stakeholders and teams
work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, risks, work plan, and timing for new initiatives
analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders demonstrating incremental progress
Requirements:
7+ years of experience in Project or Program Management
proven experience leading large-scale, cross-functional programs with measurable impact
expertise in program management, executive influence, risk mitigation, and systems thinking methodologies
strong communication and stakeholder management skills, with the ability to influence senior and executive leadership
demonstrated ability to navigate ambiguity, adapt to shifting priorities, and deliver incremental value
understanding of business operations, marketplace trends, and best practices, particularly within Sales and Customer Success functions
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