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We’re seeking a Senior Program Manager to lead large, multi‑initiative programs with extensive dependencies across technology, process, governance, and organizational change. This is a high‑impact, highly visible role supporting an organization undergoing rapid growth and shifting from project‑based delivery to a true program‑driven model.
Job Responsibility:
Manage large, multi‑year programs with operational and technology dependencies
Provide a holistic view of progress, risks, issues, and inter‑program impacts
Lead and mature governance and controls, adapting to different stakeholders’ needs
Identify and manage stakeholders, both direct and indirect, including influencers
Drive dependency management and issue tracking, pushing items to closure
Deliver strong change management and communication strategies to ensure adoption
Build or refine business cases and assess organizational readiness
Seek information proactively, facilitate cross‑functional leadership, alignment, and accountability
Participate in contract/vendor reviews as needed
Requirements:
10+ years of experience in program management overseeing large, multi‑workstream technology/program portfolios
Strong stakeholder, communication, and leadership skills
Experience in governance, process improvement, and organizational change
Ability to navigate evolving, fast‑paced environments
US Citizenship required for background check
Nice to have:
Experience with CRM platforms, AI/analytics initiatives, or modernization efforts is a plus