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The TSA PreCheck Senior Program Manager will be the central TSA relationship manager for CLEAR’s TSA PreCheck enrollment offering. Reporting directly to the VP, Enrollment you will be the day-to-day contact for TSA, centralizing all TSA communications and documentation management across our internal teams. You will be CLEAR’s in-house expert on evolving program requirements, advising internal teams and ensuring we are tracking and delivering against all TSA requirements and requests in a timely manner.
Job Responsibility:
Serve as the day-to-day contact for TSA stakeholders, streamlining all bi-directional PreCheck program communication between the TSA and CLEAR
Know TSA program requirements inside and out, clarifying and communicating those requirements to the CLEAR team
Drive organization and ensure timely execution of all routine and ad hoc TSA deliverables for the PreCheck program
Develop and manage project plans that require TSA coordination, including requirement changes mandated by TSA and system design or operational changes proposed by CLEAR
Spearhead change management efforts, streamlining all required documentation updates
Prepare and coordinate routine TSA reporting and business reviews
Maintain an up-to-date view of TSA’s stakeholder landscape, systems, and processes
Requirements:
Demonstrated ability to build and maintain relationships with clients to drive successful outcomes
experience managing government contracts preferred
Exceptional organization and project management skills, with an ability to coordinate execution and governance across multiple teams and priorities
Ability to zoom into the details and nuances while also stepping back to contextualize work within a broader strategic picture
Bias for action, with an ability to take a project from start to finish, ensuring full completion
Ability to build trusted relationships with internal team members and masterfully navigate cross-functional stakeholder landscapes to drive execution
Excellent written and verbal communication skills, including the ability to influence others and to drive clarity and accountability around goals, success criteria, and timelines
What we offer:
comprehensive healthcare plans
family-building benefits (fertility and adoption/surrogacy support)
flexible time off
annual wellness stipend
free OneMedical memberships for you and your dependents
a CLEAR Plus membership
a 401(k) retirement plan with employer match
catered lunches every day
fully stocked kitchens
stipends and reimbursement programs for well-being and learning & development
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