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PagerDuty (NYSE:PD) is a leader in Digital Operations Management. This role sits at the intersection of Learning & Development (L&D) and Global Belonging Programs, owning the design, facilitation, and ongoing management of select high-impact experiences across the employee lifecycle. From new-hire and manager orientation to targeted learning programs, Employee Resource Group (ERG) management, and cultural heritage months, this person is a skilled facilitator and program owner who can deliver and scale our people initiatives globally with excellence.
Job Responsibility
Learning & Development Facilitation
Global New Hire Experience Strategy
Global Belonging & ERG Programming
Frameworks & Modern Work Methods
Requirements
Bachelor's Degree (ideally in HR, Business, Education, Instructional Design, or Communications)
7+ years of experience designing and delivering large-scale L&D and/or culture programs, preferably in high-growth corporate environments
5+ years of experience in a program management role within a People/HR function (Talent, OD, or L&D)
Strong knowledge of Instructional Design methodologies, Organizational Development (OD) practices, and measurement strategies
Nice to have
Master of Science in Instructional Design & Technology or a closely related field
Experience applying agile methodology and design thinking to people programs
Proficiency with e-learning authoring tools (Captivate, Articulate 360, Adobe Creative Cloud) and multimedia/video editing
Familiarity with eLearning design standards (SCORM, AICC)
Experience utilizing project management tools such as Asana or Monday.com
Professional trainer certifications (e.g., CPLP / CPTD, CTT+)
What we offer
Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty
Paid parental leave (22 weeks for pregnant parent, 12 weeks for non-pregnant parent)