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Senior Program Manager, Partnerships

United Kingdom · Job Posted January 01, 2026
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Job Description

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You’ll Play: You’ll be at the forefront of our global partner strategy, helping to shape how technology integrations, white-labeled products, and strategic alliances drive impact across our business. You’ll align internal teams, bring new opportunities to life, and elevate partner performance - ensuring every collaboration delivers real value to our customers.

Job Responsibility

  • Lead strategic partner initiatives from idea to execution, aligning stakeholders and driving performance outcomes
  • Evaluate potential partners through a blend of customer insight, data analysis, and strategic thinking
  • Own and evolve reporting and documentation across teams to keep projects transparent, accountable, and measurable
  • Activate go-to-market plans and enablement strategies that bring partner solutions to life across our sales channels
  • Build relationships across internal teams and external partners to drive trust, resolve challenges, and ensure mutual success
  • Collaborate with sales and CX to surface partner needs, guide prioritization, and amplify the customer voice in partnership decisions
  • Champion internal education by creating tools, resources, and training that make partnerships easier to understand and sell
  • Drive ongoing partner engagement, from product updates and marketing refreshes to performance insights and roadmap alignment

Requirements

  • Experience in partnerships, business development, or program management within a tech-forward, cross-functional environment
  • Strong communicator and relationship builder, able to engage with stakeholders at all levels—including execs and external partners
  • Analytical and detail-oriented, with comfort navigating spreadsheets, dashboards, and performance metrics
  • Self-starter who thrives in fast-paced, high-accountability settings and knows how to prioritize with intention
  • Familiarity with product and engineering teams, with an understanding of how technical integrations come to life
  • Demonstrated ability to lead complex projects, align cross-functional teams, and deliver measurable outcomes
  • A customer-first mindset with a knack for identifying needs and translating them into scalable solutions
  • Passion for solving problems, creating clarity, and driving momentum in ambiguous or evolving environments
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