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Are you energized by defining the systems and AI strategy that transforms how a program management organization operates? We are seeking a Senior Program Manager to join our NPI team in a role focused on increasing the productivity, scale, and depth of our NPI Program Managers through data systems, automation, and applied AI. In this Redmond-based role, you will set the vision and lead the build-out of tools, structured data sources, and agentic AI solutions that help PMs run multiple programs in parallel with stronger risk foresight and pattern recognition. This is not a traditional NPI execution role — your "program" is the leverage and effectiveness of the broader PM function. You will operate at the intersection of program management, data systems, and applied AI, influencing leadership decisions and mentoring others as you scale impact across the portfolio. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Job Responsibility
Cross-Functional Leadership: Lead engagements with engineering, data, and leadership stakeholders
drive end-to-end delivery of products and workflows from problem framing through adoption and measurable impact
Scale & Adoption: Establish reusable platforms, dashboards, and automations that scale across the product portfolio
influence PM operating norms and drive change management to ensure adoption
Data Foundation: Own the data model and information architecture that consolidates fragmented NPI inputs (build records, supplier data, engineering trackers, meeting notes) into clean, query able sources of truth
Risk Foresight & Pattern Recognition: Deliver portfolio-level tooling that surfaces risks earlier and highlights cross-program patterns, enabling leadership to make mitigation decisions that balance business and operational objectives
Applied AI & Automation: Architect and ship LLM-based and agentic workflows for status synthesis, risk surfacing, action tracking, and cross-program reporting
set the technical patterns and guardrails others build on
Mentorship & Capability Building: Mentor PMs and partners on data, automation, and applied AI practices
raise the technical bar of the NPI PM function
Requirements
Bachelor's Degree Engineering, Supply Chain Management, or related field AND 4+ years experience in engineering, manufacturing, operations, program management, hardware development, or consumer electronics
OR equivalent experience in engineering, manufacturing, operations or a related area
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have
Master's Degree Engineering, Supply Chain Management, or related field AND 6+ years experience in engineering, manufacturing, operations, program management, hardware development, or consumer electronics
OR Bachelor's Degree Engineering, Supply Chain Management, or related field AND 8+ years experience in engineering, manufacturing, operations, program management, hardware development, or consumer electronics
OR equivalent experience in engineering, manufacturing, operations or a related area
Proven track record shipping internal tools, automations, or AI agents that drove measurable productivity gains for a team or organization
fluency with structured data and SQL plus scripting (e.g., Python)
Working knowledge of LLMs and agentic AI frameworks (e.g., function calling, RAG, multi-step agents, evaluation loops)
Experience leading cross-functional initiatives that span PLM, ERP, and other supply chain systems