Senior Program Manager, Merchant Operations Success Job at Uber (Amsterdam)

Senior Manager, Merchandising Strategy and Operations

We're looking for a Senior Manager, Merchandising Strategy and Operations to dri...

Location

United States

Salary:

131347.00 - 157700.00 USD / Year

Babylist

Expiration Date

Until further notice

Requirements

10+ years of experience in retail operations, sales operations, or related experience with proven expertise in process design and cross-functional influence
Prior experience building processes, tools, benchmarks, and the right data infrastructure to scale businesses and organizations
Strong analytical and financial modeling skills with the ability to translate complex data into actionable insights and derive insights from large data sets
Have systems aptitude and proficiency in BI/analytics tools and Excel (pivot tables, vlookups, dashboards, etc.)
Strong project management experience with an ability to evaluate and re-prioritize rapidly and deliver results against aggressive deadlines
Commitment to strengthening operational processes with knowledge, creativity, and empathy
Excellent verbal and written communication skills for a variety of audiences
Self-motivated and able to work autonomously & collaboratively to find direction in ambiguity and complexity, working independently and alongside Finance, Accounting, Planning, Data, Tech, and cross-functional teams
Demonstrated proficiencies as a program manager in a rapidly changing environment
Experience launching and driving adoption for org-wide changes to operational processes

Job Responsibility

Define and drive the operational KPIs that underpin revenue and margin performance(including new vendor and product pipelines, pricing competitiveness, operational cost drivers), partnering with Data, Finance, and Merchandising to ensure visibility, accountability, and continuous optimization across the merchandising engine
Deliver meaningful gains in operating efficiency and team capacity by simplifying how work gets done and establishing clear measures of success. Remove friction across cross-functional workflows to increase throughput and reliability, and drive accountability and operating discipline
Drive strategic vendor success by setting clear processes, milestones, and operating rhythms for Joint Business Planning. Own end-to-end execution—including data synthesis, deck development (in partnership with Brand), project management, and deliverable tracking. Monitor and optimize vendor performance across revenue, co-op, and gross margin targets, and lead Quarterly JBP Reviews to assess progress, surface insights, and course-correct
Deliver monthly and quarterly readouts to leadership and team with insights, root cause analysis, and recommended actions
Enable successful strategic planning and execution by owning the milestone calendar across key initiatives (e.g., annual planning, seasonal strategies, product development, and promotions), facilitating meetings, and ensuring clear timelines, shared artifacts, and alignment on requirements and next steps
Serve as the connective tissue between Merchandising Operations, Accounting, and FP&A to ensure merchandising activity translates cleanly into accurate financial performance, reporting, and forecasts
Document end-to-end processes and maintain standard operating procedures (SOPs). Train merchants and cross-functions on tools, policies, and workflows
Lead change management and continuous improvement initiatives, including automation and AI roadmap (e.g., tool enhancements, process automation). Enable teams with dashboards, playbooks, and self-serve capabilities
Support strategic initiatives such as Showroom opening, pilot programs, and new channel launches

What we offer

Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Competitive salary with equity and bonus opportunities

Fulltime

Senior Product Marketing Manager

GoodLeap is seeking a results-driven B2B/B2B2C Senior Product Marketing Manager ...

Location

United States

Salary:

130000.00 - 140000.00 USD / Year

GoodLeap

Expiration Date

Until further notice

Requirements

7+ years of experience in B2B or B2B2C product marketing
4+ years of highly relevant experience within fintech, merchant services, payments technology, or financial services platforms, preferred
Strong understanding of merchant services or B2B payments, financing products, and the operational needs of home improvement trade businesses
Experience supporting early-stage or evolving product lines, including contributing to go-to market strategy ahead of full launch
Proficiency with product marketing, analytics, and campaign tools
Highly analytical with strong storytelling, positioning, and messaging skills
Excellent communication, collaboration, and stakeholder management abilities
Comfortable operating in fast-paced, high-growth environments with evolving product roadmaps

Job Responsibility

Own and execute go-to-market strategies for B2B payments technology and financing products, with growing responsibility for new SaaS platform capabilities for home improvement trades
Develop clear, differentiated product positioning and messaging across payments acceptance, financial workflows, and business operations
Partner closely with Product, Sales, Customer Success, and Creative to ensure alignment between product strategy, customer needs, and commercial execution
Support early-stage SaaS product go-to-market strategy and execution, including positioning, messaging, and launch readiness
Lead cross-functional launches and adoption campaigns for payments and financing products, including new features, programs, and product releases
Collaborate with Marketing and Sales to deliver integrated campaigns across lifecycle, demand generation, and customer communications
Test, refine, and optimize messaging, channels, and tactics to drive adoption, usage, and revenue impact
Enable Sales and Account teams with messaging frameworks, pitch decks, competitive positioning, customer-facing assets, and training materials
Support acquisition, activation, and expansion motions by aligning product messaging to contractor, SMB, enterprise, and strategic partner needs
Work closely with Sales to refine ICPs, qualification criteria, and funnel strategy across payments, financing, and SaaS offerings

Fulltime

Senior Marketing Lead, Growth Marketing

We are seeking a highly experienced, strategically minded Senior Lead for our Pa...

Location

Salary:

Not provided

Shopify

Expiration Date

Until further notice

Requirements

A successful track record in managing direct response campaigns within marketing media platforms including but not limited to social, video and programmatic display campaigns
Experience building full funnel programs that meet efficiency targets including measurement, creative and tactic level strategy for all parts of the funnel
Ability to analyze raw data and develop actionable insights related to marketing activity. Understanding of basic statistics and mathematical modeling concepts such as statistical significance, standard deviations, hypothesis testing, and regression analysis
Data visualization skills and the ability to translate complex data concepts into actionable insights. Strong experience with analytics tools such as Excel, Google Sheets, Mode, Tableau, and Google Analytics
Experience with SQL. You may not be able to write complex queries from scratch, but you have a high-level understanding of databases and how to query them
Strong stakeholder management & communication skills required
Ability to thrive in a fast-paced environment and can navigate through ambiguity and work with minimal guidance

Job Responsibility

You will be responsible for managing and executing the day-to-day operations of our digital advertising customer acquisition program including launching, testing and optimizing paid social campaigns
You will be responsible for driving new, high-value merchants to the Shopify platform within our efficiency targets globally
You will be responsible to develop a deep understanding of marketing trends and opportunities across our priority regions in NA, EMEA & APAC to feed program strategy
You will work closely with our Creative Strategy team to develop effective full funnel Marketing programs that have a positive impact on our brand
You will work closely with our engineering and data science teams and lean into marketing tech and automation to drive additional scale to our program
You will work closely with other growth teams to formulate hypotheses and execute on experiments in the marketing funnel that will drive exponential growth for Shopify
You will be responsible for actively communicating the progress and financial health of the program across the organization

Senior Specialist, Customer Success

Services within Mastercard is responsible for acquiring, engaging, and retaining...

Location

Netherlands , Amsterdam

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Skilled at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantage
Knowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are a plus
Experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerability
Experience in Payments, esp. with Acquirers and/or merchants preferred
Proven ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner
Proficient experience in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growth
Successful track record of identifying “next opportunity” for customers to further enhance the strength and value of the partnership for both parties
Experience in creative thinking and development of innovative solutions to complex customer challenges
Enthusiastic individual who works seamlessly with a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team level
Advanced experience working with both large and emerging Technology, Financial Services, Acquirers/Processors, Service Providers, and/or digital platform partners

Job Responsibility

Support the development and delivery of strategic priorities within the region
Focus on supporting acquirers and processors, helping them maximize the value of Mastercard’s Services portfolio
Identify opportunities to enhance performance, reduce fraud and operational risk, and optimize digital payment experiences through data-driven insights and best practices
Ensure the priority customers and segments they work with experience positive change through more effective use of Services network products
Work closely with cross-functional teams including Network Services, Account Management, Sales, Product, Technical Account Managers and support/delivery teams to realize the full value proposition of Mastercard Network Products on behalf of the customer
Customer Engagement: Cultivate a strong customer partnership through a deep understanding of their business and managing customer health and value realization during network product launch and post-sale
Identify optimization opportunities for customers with the goals of driving customer value and enhanced strategic goals through our products
Articulate key performance indicators related to cost, performance and optimization and the insights associated with them
Growing the Business: Leverage Mastercard Services’ offerings to achieve customer goals and realize value propositions of Mastercard products
Identify opportunities for additional Mastercard products to create greater value potential for customers and enhance impact of Network Product offerings

Fulltime

Senior Specialist, Customer Success

Services within Mastercard is responsible for acquiring, engaging, and retaining...

Location

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Skilled at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantage
Knowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are a plus
Experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerability
Experience in Payments, esp. with Acquirers and/or merchants preferred
Proven ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner
Proficient experience in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growth
Successful track record of identifying “next opportunity” for customers to further enhance the strength and value of the partnership for both parties
Experience in creative thinking and development of innovative solutions to complex customer challenges
Enthusiastic individual who works seamlessly with a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team level
Advanced experience working with both large and emerging Technology, Financial Services, Acquirers/Processors, Service Providers, and/or digital platform partners

Job Responsibility

Support the development and delivery of strategic priorities within the region
Focus on supporting acquirers and processors, helping them maximize the value of Mastercard’s Services portfolio
Identify opportunities to enhance performance, reduce fraud and operational risk, and optimize digital payment experiences through data-driven insights and best practices
Ensure the priority customers and segments they work with experience positive change through more effective use of Services network products
Work closely with cross-functional teams including Network Services, Account Management, Sales, Product, Technical Account Managers and support/delivery teams to realize the full value proposition of Mastercard Network Products on behalf of the customer
Customer Engagement: Cultivate a strong customer partnership through a deep understanding of their business and managing customer health and value realization during network product launch and post-sale
Identify optimization opportunities for customers with the goals of driving customer value and enhanced strategic goals through our products
Articulate key performance indicators related to cost, performance and optimization and the insights associated with them
Growing the Business: Leverage Mastercard Services’ offerings to achieve customer goals and realize value propositions of Mastercard products
Identify opportunities for additional Mastercard products to create greater value potential for customers and enhance impact of Network Product offerings

Fulltime

New

Automation Testing Developer

The Applications Development Programmer Analyst is an intermediate level positio...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

3+ years of technology experience
Need experience in retail Banking domain
Should have good experience of Automation using Selenium, BDD
Knowledge of any programing language : Java, Python
Experience using the tools - Jira, ALM, Zephyr
Leveraging AI in Testing and familiarity with latest technology/innovation
Bachelor’s degree/University degree or equivalent experience

Job Responsibility

Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements
Identify and analyze issues, make recommendations, and implement solutions
Utilize knowledge of business processes, system processes, and industry standards to solve complex issues
Analyze information and make evaluative judgements to recommend solutions and improvements
Conduct testing and debugging, utilize script tools, and write basic code for design specifications
Assess applicability of similar experiences and evaluate options under circumstances not covered by procedures
Develop working knowledge of Citi’s information systems, procedures, standards, client server application development, network operations, database administration, systems administration, data center operations, and PC-based applications
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Fulltime

New

Data Analyst

The Data Analyst role at NTT DATA involves analyzing large datasets to derive ac...

Location

India , Hyderbad

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong proficiency in SQL for querying, data manipulation, and performance optimization
Hands-on experience with Python for data analysis, including libraries like Pandas, NumPy, and Matplotlib
Expertise in Power BI for creating dashboards, reports, and implementing DAX calculations
Familiarity with notebook environments (Jupyter or similar) for interactive analysis and documentation
Solid understanding of data cleaning, transformation, and preparation techniques
Ability to perform statistical analysis and interpret results for actionable insights
Knowledge of data visualization best practices and storytelling with data
Strong problem-solving and analytical skills with attention to detail
Excellent communication skills and ability to work effectively in a 2 PM–11 PM IST shift
Experience with Microsoft Fabric or cloud-based analytics platforms is a strong plus

Job Responsibility

Analyze large datasets to identify trends, patterns, and actionable insights for business decisions
Write and optimize SQL queries to extract, aggregate, and validate data from multiple sources
Use Python for data cleaning, transformation, and advanced analytics, including statistical modeling
Develop and maintain Power BI dashboards and reports to visualize key metrics and KPIs
Work with notebooks (Jupyter or similar) to document analysis workflows and share reproducible results
Collaborate with stakeholders to understand requirements and deliver data-driven solutions
Perform exploratory data analysis (EDA) and generate summary statistics for decision-making
Ensure data accuracy, consistency, and integrity through rigorous validation and quality checks
Automate repetitive data tasks using Python scripts and scheduling tools
Communicate findings clearly through reports, presentations, and visualizations for business teams

Fulltime

New

Enterprise Commercial Director

Microsoft’s Enterprise Account Team focuses on empowering customers on their AI ...

Location

South Africa , Johannesburg

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 8+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations
OR Master's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 7+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organization
OR equivalent experience
3+ years direct/formal, indirect/informal, and/or project team people management experience

Job Responsibility

Exceed Revenue, Consumption, Usage and Customer Satisfaction goals
Demonstrate C-Suite engagement in accelerating customers’ AI Transformation, driving a significant increase in deal size through industry knowledge
Build momentum on large deals providing leadership around new business creation and logo wins
Lead the transformation of our sales teams through frictionless cross-team orchestration, delivering value and satisfaction for enterprise customers as One Microsoft
Execute the industry go to market adapting to maturity of area and market
Leverage competitive market insights to successfully deliver industry solutions into market
Deep Industry Credibility and Customer, Partner and Market Thought Leadership, you will demonstrate a deep understanding of the industry, customer outcomes and in delivering value
You will lead as an extension of the global Industry team, contributing to the industry strategy, leveraging market and customer insights
Serve as the trusted advisor and spokesperson in the industry, representing Microsoft in trade, regulatory and policy environments opening doors and removing barriers
Motivate teams to enable business and technical outcomes, modeling partner advocacy and sponsorship to drive scale through co-selling

Fulltime

Senior Program Manager, Merchant Operations Success

Uber

Location:
Netherlands , Amsterdam

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 19, 2026

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