Senior Program Manager (GCC Culture and Change Management)

The Senior Program Manager for GCC Culture and Change Management leads the people, culture, and organizational readiness strategy for Citizens Global Capability Center. This role drives the end to end change management approach to ensure colleagues across the United States and India are aligned to the GCC vision, prepared for new ways of working, and supported through transformation. The role partners closely with senior leadership to enable workforce transitions, cultural integration, and manager readiness while fostering an inclusive, high performing, globally connected engineering culture aligned to the Build Operate Transfer model.