Senior Program Manager, Executive Engagement

• Lead the regional Executive Briefing Center (EBC) site in Herndon, VA
• Own the strategy and execution of in-person, virtual, and hybrid executive briefings
• Partner closely with national sales teams to design and deliver customer engagements that advance strategic relationships and support revenue growth
• Work directly with T-Mobile executives, subject matter experts, and senior leaders across Fortune 1000 and Public Sector organizations
• Lead the Herndon Executive Briefing Center site, owning end-to-end planning and execution
• Partner with discussion leaders, facilitators, contractors, and Workplace teams to deliver seamless, high-impact engagement experiences
• Collaborate with regional and HQ EBC counterparts to drive program alignment, shared best practices, and a consistent enterprise experience
• Partner with national sales teams to define engagement objectives and translate customer priorities into tailored executive briefing strategies
• Design engagements based on customer business priorities and sales goals
• Curate content, demonstrations, and executive speakers aligned to customer business outcomes and revenue objectives
• Work with internal stakeholders to craft and deliver a cohesive, customer-centered narrative
• Facilitate executive engagements, managing transitions, executive presence, key insights, action items, and next steps
• Lead the synthesis and approval of post-engagement reporting, Voice of the Customer insights, and recommended sales next steps
• Identify and implement process improvements to enhance site performance, operational efficiency, and scalability
• Provide reporting and insights to measure engagement effectiveness and demonstrate business impact
• Proactively manage cross-functional coordination, risks, and dependencies to ensure successful execution
• Lead strategic components of the broader EBC program

• Bachelor’s Degree in Business, Marketing, Communications, Organizational Leadership, or related field, or equivalent work experience
• 4–7 years of experience in executive engagement, B2B marketing, field or event marketing, customer advocacy, sales enablement, or program management
• Executive Briefing Center experience strongly preferred
• Demonstrated experience working directly with senior executives (VP+) in internal and customer-facing settings
• Proven ability to independently lead complex, cross-functional initiatives with high visibility and measurable business impact
• Strong critical thinking skills with the ability to translate customer priorities into engagement strategies that support revenue growth
• Ability to operate effectively in ambiguous, fast-paced environments and influence without direct authority
• Excellent verbal and written communication skills with executive presence and confidence facilitating senior-level discussions
• Curiosity and comfort exploring AI-enabled tools to enhance engagement design, insight generation, and operational efficiency
• Experience working within enterprise CRM and collaboration platforms (Salesforce, Teams, Zoom, WebEx) and executive briefing management systems such as BriefingSource
• At least 18 years of age
• Legally authorized to work in the United States

Executive Briefing Center experience

• Competitive base salary and compensation package
• Annual stock grant
• Employee stock purchase plan
• 401(k)
• Access to free, year-round money coaches
• Medical, dental and vision insurance
• Flexible spending account
• Paid time off
• Up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs