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The Senior Program Manager, Engineering & Construction oversees the planning, coordination, and execution of large-scale fiber network deployment projects, with a focus on Multi-Dwelling Units (MDUs) and private housing developments. This role manages end-to-end project delivery — including scheduling, vendor management, and performance tracking — to ensure on-time, on-budget completion of complex fiber builds. As a key member of the Brightspeed Enhanced Communities (BEC) Team, the Senior Program Manager drives operational excellence, fosters cross-functional collaboration, and supports continuous process improvement within the Engineering & Construction organization.
Job Responsibility:
Lead program management for the development and monitoring of engineering and construction build plans
Oversee and manage the full project lifecycle across all vendors, internal teams, and stakeholders
Direct local engineers in reviewing and refining mechanized engineering designs to identify and implement redesign opportunities
Manage project changes related to engineering design, construction, and resource allocation
Provide process support and leadership to internal network teams and external infrastructure service providers
Drive cross-functional process improvements to optimize fiber build efficiency and execution
Manage fiber deployment programs across multiple market segments, including: MDUs with fewer than 50 premises, Greenfield and Brownfield MDUs with more than 50 premises, Single-family homes in Homeowner Associations (HOAs)
Monitor material management and ensure alignment with project schedules and cost controls
Collaborate with cross-functional partners to ensure build requirements align with market agreements
Promote company culture, fostering collaboration, open communication, and accountability across teams
May perform other duties as assigned
Requirements:
Bachelor’s degree in Engineering, Telecommunications, Construction Management, or related field, or equivalent practical experience
Minimum 3 years of experience managing fiber construction builds and related infrastructure programs
Proven experience leading telecommunications fiber build projects and managing infrastructure service providers
Strong understanding of Outside Plant (OSP) design and construction practices
Proficiency in engineering and project management tools such as BOSS, IQGeo, and Sitetracker
Excellent organizational, analytical, and problem-solving skills
Strong interpersonal and communication abilities, with experience working cross-functionally across diverse teams
Ability to manage multiple priorities under pressure while maintaining quality and budget control
Demonstrated leadership skills with the ability to motivate and inspire others
Process improvement mindset with a focus on efficiency, scalability, and customer satisfaction
Nice to have:
Master’s degree in Engineering, Telecommunications, or related discipline