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We are seeking a highly experienced Program/Project Manager to strategically plan, lead, and manage complex projects for HCL Software’s Marketing Portfolio (Unica) to ensure successful client outcomes.
Job Responsibility:
Collaborate with HCL Stakeholders, Business Partners and Clients to understand business requirements to plan and execute project delivery to ensure successful client and business outcomes
Project Planning and Management: Developing comprehensive project plans, including timelines, budgets, staffing, and milestones
Team Leadership and Coordination: Leading and coordinating project teams, mentoring and motivating members, and fostering a collaborative environment
Stakeholder Communication: Engaging with Clients and HCL stakeholders to provide strategic updates, gather feedback, and ensure alignment with project goals
Risk Management: Identifying and mitigating significant risks to keep the project on track
Resource Management: Hiring and Managing resources allocations effectively to ensure Client success
Quality Assurance: Ensuring all deliverables meet rigorous quality standards
Budget Management: Overseeing project budgets and ensuring financials are managed throughout the project's lifecycle
Performance Monitoring: Continuously monitoring project progress, client satisfaction and making necessary adjustments
Reporting: Preparing and communicating project status reports & dashboards with stakeholders and clients
Mentoring & Guiding Project Managers & Associates
Ensuring a collaborative & positive work environment to enable high performance
Requirements:
15+ years of experience in planning and delivery of multi-year projects related to ERP or Digital Transformation Implementations of team sizes between 50-100+ members with focus on Client Stakeholder Management
Proven experience in Client Facing Delivery Roles and working with Senior Client Management (CxOs)
Proven track record of effective leadership and team management
Strong communication and interpersonal skills to manage stakeholders and team members
Demonstrated ability to solve complex problems and make informed decisions under pressure
Proficiency in project management software (e.g., Microsoft Project, Asana, Trello)
Understanding of methodologies like Agile, Scrum, Waterfall, and Lean
Experience in identifying, assessing, and mitigating project risks
Proficiency in managing project budgets and resources efficiently
Ability to adapt to changing project requirements and environments
Skilled in negotiating with stakeholders and vendors to achieve project goals
Excellent time management skills to ensure project milestones are met
Keen attention to detail to ensure project quality and compliance
Nice to have:
Experience in managing Marketing Automation Projects
Experience in the managing projects related to Marketing Automation and ERP
What we offer:
Competitive compensation and benefits aligned with the Italian market
Opportunities for learning, growth, and career advancement in a global organization
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