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Palo Alto Networks Italia Logo Palo Alto Networks Italia · IT - Software Development

Senior Professional Services Engineer

India, Bengaluru · Job Posted March 22, 2026
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Job Description

As a Senior Professional Services Consultant, you will be a key member of the Network Security Professional Services team, focusing on the design, deployment, and delivery of our Next-Generation security solutions. You will serve as a technical contributor on complex customer engagements, providing expert guidance to secure customer environments. This hands-on role requires you to solve intricate problems, partner directly with customer technical teams, and lead projects to successful completion.

Job Responsibility

  • Design and build custom security policies and application signatures tailored to unique customer environments
  • Act as a trusted advisor, consulting with customers on security best practices and methodologies
  • Analyze security logs and events to provide threat analysis reports and strategic recommendations
  • Proactively collaborate with the Technical Assistance Center to diagnose and resolve escalated technical cases
  • Maintain and optimize implemented solutions, providing guidance on code upgrades and new technology adoption
  • Partner with the sales account team to develop technical strategies that align with customer business needs
  • Ensure the successful completion of large-scale customer projects, including design, documentation, and knowledge transfer
  • Travel to customer sites (25-50%) for meetings and hands-on deployment of engagements

Requirements

  • Minimum of 10 years of relevant industry experience
  • Minimum of 5 years of hands-on experience with firewall and IDS/IPS solutions in large-scale environments
  • Bachelor's Degree in Computer Science, MIS, or equivalent education, training, or experience
  • Extensive knowledge of diverse security threats, internet protocols, and applications
  • Demonstrated project leadership skills with experience leading technical design meetings

Nice to have

  • Holds current, industry-leading cybersecurity certifications (e.g., PCNSE, CISSP)
  • Excellent written and verbal communication skills, with proficiency in creating detailed technical documentation
  • Experience leveraging tools such as scripts, Excel, or third-party applications to manage and execute migrations
  • Proven ability to work proactively and collaboratively with internal teams to resolve complex issues
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