Senior Production Support Engineer Jobs

New

Senior Product Engineer Mechanical

Lead an engineering team in the product development process of transfer case (or...

Location

China , Beijing

Salary:

Not provided

BorgWarner

Expiration Date

Until further notice

Requirements

Excellent communication skills
Clear mind with patience
Frequency oral English
With engineering management sense
Experience and/or training in root cause analysis
3+ years working experience on AWD (transfer case is preferred), transmission or automotive driveline components design. (Coming from Magna, GKN, ZF, is preferred)
Master of UG, AutoCad. Experience for Catia and TeamCenter is preferred
NVH background is preferred
Quality tool skills are preferred
Experience and/or training in the development and maintenance of DFMEAs

Job Responsibility

Lead an engineering team in the product development process of transfer case (or related product ) mechanical hardware for customer 4WD applications
Lead and conduct the engineering activities associated with the product development process for transfer case (or related product) mechanical hardware from new business opportunity through production launch
Analyzing the customer requirements ensuring the product meets performance, packaging and serviceability requirements, and in the resolution of open issues
Developing proposals for the mechanical hardware & supporting the estimation process for new business opportunities
Performing mechanical hardware system level design
Providing direction for or issuing CAE/NVH requests, as needed, for analysis of assemblies and components
Leading a team in the creation and maintenance of mechanical hardware assembly/system level DFMEAs
The development and monitoring of ADVP&R's
Issuing lab work orders providing direction for builds, tests, component modifications, and inspection
Conducting & leading meetings including design kick-off, open issues, design release, prototype build, root cause and others as necessary

Fulltime

New

Migration Senior Support engineer

Our Senior Support Engineers play a crucial role in providing advanced support a...

Location

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Senior engineer
Strong verbal and written skills in Japanese and English
Experience in providing advanced support and product expertise to enterprise customers
Experience with troubleshooting, root cause analysis, and resolving technical issues
Experience in handling escalations and performing case reviews
Experience with creating and reviewing knowledge-based articles, standard operating procedures, and documentation
Ability to ramp up quickly on new technologies in a customer-facing environment
Experience working with diverse teams and sharing best practices
Experience influencing customer and/or local partner teams to follow best practices
Experience engaging support teams across multiple regions and/or functions

Job Responsibility

Own, troubleshoot, and solve customer technical issues
Escalate issues according to Standard Operating Procedures
Provide technical support through tickets, phone calls, and screen shares
Handle escalations using soft skills and subject matter expertise
Perform case reviews to identify trends and improvement areas
Use operational experience to identify trends and guide team tactics
Understand customer use cases and advocate for their needs
Create and review knowledge-based articles, standard operating procedures, and documentation
Work with diverse teams, sharing best practices and driving operational improvements
Influence customer and/or local partner team to follow best practices and help migrate Atlassian products from On-prem to Cloud

What we offer

Health and wellbeing resources
Paid volunteer days
Accommodations or adjustments at any stage of the recruitment process

Senior Software Engineer, Product Engineering

Everlaw is looking for a Senior Software Engineer with experience building and s...

Location

United States , Oakland

Salary:

164000.00 - 239000.00 USD / Year

Everlaw

Expiration Date

Until further notice

Requirements

BS or MS in Computer Science, or equivalent coursework
Experience and proficiency in coding in a language such as C, C++, C#, Java, Python, Javascript, Go or Rust
Good knowledge of algorithms and fundamental computer science concepts, relational databases, API design, and building user interfaces
At least 5 years of experience building distributed systems in the cloud with service based architecture, using frontend frameworks to create rich, deep, web applications, and experience with the best practices to test, maintain, and launch cloud based software
At least 1 year of experience leading or coordinating multi-developer efforts, including planning and technical breakdown

Job Responsibility

Build customer-facing features that represent the core of our product, including document and image/multi-modal processing, collaborative review tools, organization, translation tools, search, review, and more
Use AI technologies to find the evidence rapidly such as document classification, predictive coding, transfer learning and LLMs
Collaborate with one or more of the Product, Design, Engineering Operations, Security Engineering, and DevOps teams to build out and implement new features that are used in our production environments
Help with scaling our system to larger datasets with hundreds of millions of documents
Provide Technical Mentorship to other engineers by both sharing your technical knowledge and becoming an expert in an area of our code base
Be a Code Reviewer by reviewing code developed by others using your knowledge of programming languages, design patterns, and best practices
Fix defects in our product by triaging product or system issues and writing code to debug, track and resolve these issues
Provide on-call support for the product by answering questions from customers, triaging defects and exceptions, and carrying the pager
Contribute to documentation for internal engineering consumption or for external the Everlaw platform
Do technical interviews to help us recruit engineers and grow the team

What we offer

Equity program
401(k) retirement plan with company matching
Health, dental, and vision
Flexible Spending Accounts for health and dependent care expenses
Paid parental leave and approximately 10 days (80 hours) per year of sick leave
Seventeen paid vacation days plus 11 federal holidays
Membership to Modern Health to help employees prioritize mental health and wellness
Annual allocation for Learning & Development opportunities and applicable professional membership dues
Company-sponsored life and disability insurance
Work in Downtown Oakland, just steps from the BART line and dozens of restaurants

Fulltime

Senior Production Engineer - Application Support Lead - Futures Engineering

Senior Application Support Lead to oversee the support operations for our enterp...

Location

United States , Chicago

Salary:

155000.00 - 185000.00 USD / Year

Clear Street

Expiration Date

Until further notice

Requirements

5–8 years of experience in application support
At least 2 years in a leadership or senior technical role, ideally in financial services or fintech
Knowledge of Java and ReactJS, with experience debugging and analyzing application logs
Hands-on experience with Kubernetes and Docker for deployment troubleshooting
Familiarity with monitoring tools (e.g., Datadog) and services such as Pager Duty
Experience with ticketing systems (e.g., Jira)
Deep understanding of cleared derivatives, futures, or back-office operations in financial markets
Proven ability to lead and motivate a support team
Strong decision-making and problem-solving skills in high-pressure environments
Excellent communication and interpersonal skills

Job Responsibility

Provide advanced troubleshooting for complex application issues, including Java/ReactJS code-level analysis, database queries, and Kubernetes/Docker environment diagnostics
Manage a team of application support analysts, providing mentorship, training, and performance evaluations
Oversee the triage, prioritization, and resolution of support tickets, ensuring SLAs are met
Lead complex configuration tasks, such as system integrations, and custom module deployments
Act as the primary point of escalation for major incidents, coordinating with infrastructure, development, and client teams
Develop and implement support processes, including automated monitoring, knowledge base enhancements, and proactive issue detection
Liaise with clients, product managers, and senior leadership to provide updates on support metrics, system performance, and improvement initiatives
Utilize advanced monitoring tools to proactively identify performance bottlenecks and coordinate with DevOps to optimize Kubernetes/Docker deployments
Create and maintain comprehensive technical documentation and deliver training to support staff and end-users
Contribute to the roadmap for support operations, aligning with business goals and client needs

What we offer

Competitive compensation packages
Company equity
401k matching
Gender neutral parental leave
Full medical, dental and vision insurance
Lunch stipends
Fully stocked kitchens
Happy hours

Fulltime