Senior Product Strategy & Operations Manager Job at Canary Technologies (New York)

Senior Manager, Technology Operations, Product Strategy - WFS

We are looking for a strong leader to help build and scale our Walmart Fulfillme...

Location

United States of America , Bentonville

Salary:

90000.00 - 180000.00 USD / Year

Walmart

Expiration Date

Until further notice

Requirements

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.
Option 2: 7 years’ experience in project management, program management, program operations, or related area.
2 years’ supervisory experience.

Job Responsibility

Leads the development and execution of advanced analytics to address unique business and technical problems and support data-driven decision making.
Makes strategic recommendations to cross-functional leadership based on analysis results, and influences roadmap prioritization of partner teams.
Owns complex projects end-to-end for a business area
manages risks associated with implementation.
Develops data models (algorithms, approaches) for complex projects within a business area to drive business results and value.
Presents findings and recommendations to senior leadership.
Coaches team members and provides feedback to enhance skills, knowledge, and work performance.
Collaborates with cross-functional teams to drive a highly complex business area or one with high strategic importance to Walmart.
Navigates partner team dynamics and works across multiple sites.
Has accountability for the performance and results of the team in a highly complex business area or category.

What we offer

Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates.
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include: Stock.

Fulltime

Strategy & Operations - Senior Manager (Customer Operations)

We are seeking a strategic and results-oriented Senior Manager to lead our Strat...

Location

United States , New York City

Salary:

150000.00 - 300000.00 USD / Year

Traba

Expiration Date

Until further notice

Requirements

7+ years in operations, strategy, account management, or customer success
At least 3+ years in a leadership role
Previous experience in tech, marketplace, or startup environment
Demonstrated ability to build and lead high-performing teams
Strong understanding of customer success methodologies
Ability to develop data-driven strategies
Proficiency in tools like Excel and SQL is a plus
Excellent communication skills
A passion for scaling businesses, building teams, and improving operational processes

Job Responsibility

Define and implement the strategy for Customer Strategy & Operations teams
Own the optimization of customer related processes
Work closely with Product, Growth, Engineering, and Operations teams
Lead and mentor a growing team of individual contributors and people managers
Leverage analytics to measure customer success KPIs
Ensure that customer feedback is captured and acted upon
Lead high-impact projects aimed at improving team efficiency
Oversee the seamless onboarding process for new clients

What we offer

Start-up equity
Competitive salary
100% paid health, dental, and vision coverage
Free meals and snacks in the office
Commuter benefits
Gympass benefit
One Medical membership
Gympass
HSA via Optum
Talkspace

Fulltime

Senior Manager, Product Manager, Product Studio

At Capital One, we believe great products begin with a deep understanding of our...

Location

United States , New York; McLean; Philadelphia; Wilmington; Richmond

Salary:

182500.00 - 249900.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 5 years of experience working in Product Management
At least 2 years of experience leading and managing a team of product managers
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Job Responsibility

Owning the vision, strategic roadmap, and end-to-end delivery of our financial product configuration platform
Bridging technical innovation with business strategy to transform the Bank’s speed-to-market from months to days
Demonstrating proficiency in Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, and Transformational Leadership

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits

Fulltime

Senior Manager, Operations Strategy

As a Senior Manager, Operations Strategy, you’ll play a pivotal role in driving ...

Location

Singapore , Singapore

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Finance, Technology, or a related field
6-8 years of experience, preferably with a fast-growing tech startup, top-tier strategy/management consulting, or equivalent
Strong analytical and problem-solving skills, with proficiency in SQL and Python for data analysis
Strong communication skills—assertive, direct, and able to synthesize and present complex information simply and effectively
Proven experience in ticket analysis, customer support metrics, and process improvement
Exceptional stakeholder management and influencing skills
Highly resilient, adaptable, and thrives in a fast-paced, high-growth environment

Job Responsibility

Lead strategic projects to improve customer experience from a product operations perspective, especially for Business Account product
Review and analyze all tickets submitted by clients about product issues, identifying key factors that may affect client user experience
Use data-driven approaches (SQL, Python) to uncover trends, root causes, and actionable insights from customer support and product data
Partner cross-functionally with Product, Engineering, Customer Support, and other teams to drive initiatives that enhance product performance and customer satisfaction
Design and implement process improvements to streamline operations and reduce customer pain points
Prepare and present clear, compelling recommendations and progress updates to senior management and stakeholders
Handle special projects and ad-hoc requests, including deep dives on issues identified by leadership or functional teams

Fulltime

Senior Manager, Operations Strategy

As Senior Manager, Operations Strategy, you will be at the heart of Airwallex’s ...

Location

Singapore , Singapore

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

10+ years of experience
Experience with top-tier strategy/management consulting firms
Preferably experience with a fast-growing tech startup
Strong analytical and problem-solving skills
Exceptional stakeholder management and influencing skills
Self-starter who can identify and prioritize opportunities
Excellent written and verbal communication and presentation skills
Bachelor’s degree or equivalent

Job Responsibility

Identify and drive strategic projects to deep dive into the life cycle of each product domain, perform data analysis, and deliver continuous improvements across operations
Take a data-driven approach to problem solving
use data for customer experience (CX) analysis for top enterprise clients, specific verticals (e.g., OTA, Payroll), and other key segments
Work across functions - including Product, Customer Success, Engineering, and more, to ensure stakeholder alignment and deliver desired business outcomes
Prepare and update materials covering project progress, highlighting progress towards goals, key risks, and dependencies for senior leadership
Handle special projects and ad-hoc incoming requests, including deep-dives on issues identified by leadership or functional teams
Monitor and report on key performance indicators (KPIs), providing actionable insights and recommendations for improvement
Stay up to date with industry trends and best practices in operations strategy, proactively identifying opportunities to drive operational excellence

Fulltime

Senior Manager, Operations Strategy

As Senior Manager, Operations Strategy, you will be at the heart of Airwallex’s ...

Location

Singapore , Singapore

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

10+ years of experience, including experience with top-tier strategy/management consulting firms
Strong analytical and problem-solving skills are essential
Exceptional stakeholder management and influencing skills, especially with Product and Customer Success teams
Self-starter who can identify and prioritize opportunities to focus on
Excellent written and verbal communication and presentation skills
Bachelor’s degree or equivalent

Job Responsibility

Identify and drive strategic projects to deep dive into the life cycle of each product domain, perform data analysis, and deliver continuous improvements across operations
Take a data-driven approach to problem solving
use data for customer experience (CX) analysis for top enterprise clients, specific verticals (e.g., OTA, Payroll), and other key segments
Work across functions - including Product, Customer Success, Engineering, and more, to ensure stakeholder alignment and deliver desired business outcomes
Prepare and update materials covering project progress, highlighting progress towards goals, key risks, and dependencies for senior leadership
Handle special projects and ad-hoc incoming requests, including deep-dives on issues identified by leadership or functional teams
Monitor and report on key performance indicators (KPIs), providing actionable insights and recommendations for improvement
Stay up to date with industry trends and best practices in operations strategy, proactively identifying opportunities to drive operational excellence

Fulltime

Gtm Strategy & Operations Senior Manager

As a member of Zip’s GTM Strategy & Operations team, you’ll be a key partner to ...

Location

United States , San Francisco; New York City

Salary:

170000.00 - 230000.00 USD / Year

Zip

Expiration Date

Until further notice

Requirements

8+ years of experience in sales strategy, revenue operations, consulting, investing, or a similar high-performance environment
Strong analytical and modeling skills - fluent in Excel/Sheets and can write SQL or are willing to learn
Deep understanding of go-to-market motions and SaaS business models, with battle-tested views on comp, funnel metrics, over-assignment, and enrichment
Experience working closely with GTM systems like Salesforce, Outreach, Clari, and Gong
Excellent written and verbal communication - can structure thinking clearly, write concise memos, and present to executives with confidence
Attention to detail - go deep on problems, sweat the edge cases, and set the quality bar high
High bias for action - move fast, think in tradeoffs, and find a way forward when others see blockers
Technically inclined - not afraid of Salesforce Flows, brittle validation rules, or stitching together data across systems
A collaborative mindset - opinionated but open to all perspectives, and know how to drive alignment across stakeholders
A proven operator - managed large, ambiguous projects that required both strategic thinking and tactical execution

Job Responsibility

Own GTM operations for a business unit: Lead day-to-day operations and long-term planning for one or more sales segments, including territory design, comp plans, sales metrics, reporting, and 'whatever it takes'
Act as a strategic thought partner: Be the go-to partner for sales leadership and execs - whether it’s solving complex problems, framing key decisions, or bringing structure to ambiguity
Drive GTM cadence and accountability: Run the operating rhythm - owning pipeline reviews, forecast calls, QBRs, and leadership syncs. You’ll push velocity, track outcomes, and ensure every meeting drives impact
Lead cross-functional execution: Work across Sales, Marketing, CS, Product, and Finance to drive strategic initiatives forward - bringing a GTM perspective to company-wide efforts and ensuring alignment across teams
Build with data: Use SQL, spreadsheets, and BI tools to structure analysis, validate assumptions, and uncover insights that improve GTM execution and drive growth
Own special projects: From compensation design to rep productivity modeling to account segmentation - you’ll own critical, high-impact workstreams that move the business forward

What we offer

Start-up equity
Full health, vision & dental coverage
Catered lunches & dinners for SF or NY employees
Commuter benefit
Team building events & happy hours
Flexible PTO
Apple equipment plus home office budget
401k plan

Fulltime

New

Senior Strategy & Operations Manager

POSITION OVERVIEW At Mews, Customer Experience & Delivery (CXD) owns the full p...

Location

Salary:

Not provided

Mews

Expiration Date

Until further notice

Requirements

7+ years of experience in management consulting, strategy, or business operations roles, combined with experience in a high-growth startup or scale-up environment
Strong strategic and structured thinking, with the ability to break down complex problems and identify practical solutions
Proven ability to operate in both structured and unstructured environments, navigating ambiguity and driving clarity
Experience working across multiple functions and influencing senior stakeholders without direct authority
Highly analytical, with the ability to move from data to insight to decision
Comfortable switching between strategic work and hands-on execution, depending on what is needed
Proactive and anticipatory in approach, with a bias toward action and ownership
Strong communication skills, both written and verbal, with the ability to synthesise information clearly
Interest in operations, organisational design, and how to build scalable systems in a growing company
Motivated by building strong teams and culture, with an appreciation for how effective organisations operate day to day

Job Responsibility

Partner directly with the SVP of Customer Experience & Delivery on strategic priorities, planning, and decision-making, translating direction into clear actions and outcomes
Drive cross-functional initiatives that span Customer Success, Onboarding, Support, Product, and Commercial teams, ensuring alignment and execution
Anticipate risks, gaps, and misalignment across the organisation, stepping in to resolve issues before they escalate
Bring structure to ambiguous or complex problems, developing clear frameworks, recommendations, and execution plans
Act as connective tissue across teams, ensuring work is coordinated, priorities are clear, and efforts are not duplicated or working at cross purposes
Help design and run the operating rhythm of the organisation, including planning cycles, business reviews, leadership meetings, and offsites
Improve the quality of decision-making by combining data, customer insight, and operational context into clear and actionable views
Track progress against key initiatives and priorities, ensuring accountability and follow-through without introducing unnecessary process
Lead high-priority projects that do not sit neatly within a single team, adapting quickly as business needs evolve
Support leadership communication and alignment, helping ensure clarity across managers and teams during periods of change

What we offer

Participation in our company share program
Best-in-class parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available within your first year)
Unlimited paid holiday
Work from anywhere - enjoy the flexibility to work from other countries for a few weeks each year through our compliant and flexible Workation policy
Relocation options available after 1 year
Monthly EDGE time - dedicated to Explore, Develop, Grow, and Elevate yourself
Flexible, hybrid working options
One-off home office setup budget to make your workspace your own
Monthly working-from-home and healthcare allowances (where local healthcare benefits are not in available)
Regional healthcare coverage

Fulltime

Select Country

Senior Product Strategy & Operations Manager

Job Description

Job Responsibility

Requirements

Nice to have

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