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The Product Security Consultant is a post-sales role that works closely with customers to understand their architecture and security compliance requirements while deploying Rapid7 products to meet those needs and sharing best practices on how our tools solve complex security challenges.
Job Responsibility
Evaluate information technology architecture within customer environments across a broad range of industries and proportions to deploy Rapid7 products, and advise on security best practices within the scope of these products
Document and communicate design & implementation details to customer end users
Automate and customize solutions to enable customers to use Rapid7 products most efficiently via API scripting, reporting, and custom dashboard development
Support sales teams by providing enablement on available offerings and by providing scoping assistance during the sales cycle
Generate, Maintain and deliver R7 internal enablement materials to team members and cross-functional R7 partners, as well as team infrastructure, internal processes, tooling, and collateral
Willingness to travel up to 30%
Requirements
At least 5 years of technical experience working with security applications: Security Information and Event (SIEM)/ Log Management, Governance Risk Compliance (GRC), Identity Access Management, IDS/IPS, Advanced Persistent Threat, Anti-Virus, Vulnerability Management
Experience with scripting languages and databases: Python or Powershell
SQL
Interacting with APIs
Experience communicating highly technical concepts to a non-technical audience
Understanding of network technologies and protocols (e.g. DHCP, IP, DNS, HTTP, etc.)
Experience deploying and maintaining virtual machines and configuring policies on cloud platforms (e.g. Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP))
Administrator-level experience with Microsoft Windows Server, Linux and/or MacOS operating systems
Customer Centric Communication: Ability to translate complex technical concepts and security best practices into clear, actionable guidance for customers with varying levels of technical expertise
Technical Collaboration & Enablement: Ability to partner sales teams to provide technical expertise and support throughout the customer lifecycle, from pre-sales scoping to post-implementation success
Adaptive Problem Solving: Analyze and troubleshoot complex technical issues within diverse customer environments, swiftly developing and implementing creative solutions to ensure successful product deployment
Core Value Embodiment: Embody our core values to foster a culture of excellence that drives meaningful impact and collective success