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We are recruiting for a Senior Product Owner to join our Tech Department in Admiral Money. Tech Shared Services (TSS) is seeking a Senior Product Owner to act as the critical bridge between our business stakeholders and technical delivery teams. We are moving away from traditional siloes into a Squad and Chapter model. You'll be the catalyst that turns business problems into well-defined technical solutions across our Cyber, IT Infrastructure, Platform, and IT Operations teams. In this role, you'll handle the full spectrum of change requests (from small tactical fixes to strategic initiatives) helping us deliver the right solutions at the right time in a regulated FinTech environment. You won't just be gathering requirements; you’ll be helping to design the service flow from initial build to long-term support.
Job Responsibility:
Act as the product owner for cross-functional squads (Cloud, Platform, and Cyber). Prioritize work based on business value, technical debt, and security risk.
Ensure alignment between business needs, change processes and technical data solutions.
Translate business needs into clear, actionable technical requirements
Ask the difficult questions that prevent scope creep and misaligned solutions
Challenge pre-conceived solutions when necessary to ensure we're solving the right problem
Collaborate with stakeholders to gather requirements and feedback.
Build trusted relationships across the organisation
Manage expectations and communicate progress, blockers, and trade-offs
Facilitate conversations between non-technical business users and engineering teams
Work with delivery squads to plan and prioritise work
Help size and sequence changes appropriately
Identify dependencies across Cyber, Infrastructure, Platform, and Operations
Keep things moving by proactively identifying and removing blockers
Help evolve how we intake, triage, and manage change delivery
Analyse performance data to identify areas for improvement.
Contribute to building lightweight governance that enables rather than constrains
Define and track key performance indicators (KPIs) for TSS teams
Requirements:
Experience as a Business Analyst, Product Owner, or similar role in a technical environment
Ability to grasp technical concepts and talk credibly with engineers
Excellent prioritisation skills, to ensure the squad understand and work on the most important items
Strong requirement gathering and analysis skills - you know how to dig beneath surface requests
Excellent communication skills with both technical and non-technical audiences
Agile mindset - Experienced in working within Scrum or Kanban frameworks and comfortable managing a fluid backlog.
Comfortable with ambiguity and able to bring structure to unclear situations
Proactive problem-solver who unblocks rather than escalates
Experience with Jira/Confluence as a power user.
Experience in leveraging Cloud technologies, such as AWS Cloud, GCP or Azure
Proven experience in leading cross-functional teams
Nice to have:
Bachelors or masters degree in computer science, Cyber, Business Administration.
Experience in regulated industries (Financial Services, FinTech)
Familiarity with IT operations, infrastructure, or cybersecurity domains
Understanding of change management in production environments
Exposure to ITIL or similar frameworks
Certified Scrum Product Owner (CSPO) or equivalent
Certification Project Management Professional (PMP) or equivalent certification
Project Management Professional (PMP) or equivalent certification
What we offer:
Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.
All colleagues eligible for up to £3,600 of free shares each year after one year of service.