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The Senior Product Owner is accountable for maximising business and customer value across one or more complex digital products or value streams. Operating as a senior decision‑maker within the product model, this role shapes product outcomes by balancing strategic intent, customer needs, delivery capacity, and long‑term product sustainability. The role goes beyond backlog management to provide product leadership—partnering closely with Product Managers, senior business stakeholders, architecture, and engineering leaders to ensure product strategy is translated into clear, prioritised, and outcome‑driven delivery. The Senior Product Owner provides strong direction to delivery teams, makes informed trade‑offs at pace, and ensures delivery is aligned to enterprise standards, architectural direction, and strategic objectives. Through deep product expertise, strong stakeholder influence, and data‑informed decision‑making, the Senior Product Owner enables consistent delivery of high‑quality, user‑centred digital products that deliver measurable business outcomes.
Job Responsibility:
Act as the senior authority on product priorities and scope, accountable for value realisation across complex product domains or multiple squads
Partner with Product Managers to translate product vision, strategy, and roadmaps into executable delivery plans and outcome-focused backlogs
Shape and influence product direction through proactive engagement with senior stakeholders, ensuring alignment to business strategy and enterprise priorities
Apply a systems-thinking mindset to ensure product decisions consider downstream impacts, technical sustainability, and long-term value
Own and continuously refine the product backlog, ensuring work is clearly articulated, appropriately sequenced, and aligned to strategic objectives
Lead value-based prioritisation, making complex trade-offs across scope, risk, cost, time, and technical health to maximise outcomes rather than outputs
Make timely, well-reasoned decisions in ambiguous or high-pressure situations to maintain delivery momentum
Provide clear direction and intent to agile delivery teams, ensuring alignment on outcomes, acceptance criteria, and definition of done
Work closely with Delivery Leads, Scrum Masters, and Engineering Leads to support predictable, sustainable delivery and continuous improvement
Actively identify and address delivery risks, dependencies, and constraints that may impact value delivery
Champion disciplined agile practices while adapting ways of working to suit product context and maturity
Engage with customers, users, and stakeholders to deeply understand needs, validate assumptions, and shape product outcomes
Facilitate effective collaboration between business, technology, UX, and delivery teams, resolving conflicts and aligning expectations
Communicate product priorities, progress, and outcomes clearly to senior stakeholders, using evidence and insights
Define and track product success measures, using qualitative and quantitative data to assess performance and inform future prioritisation
Ensure quality and release readiness, working with engineering, UX, QA, and architecture to confirm delivered outcomes meet expectations
Drive continuous improvement in product practices, backlog health, and value flow across the delivery lifecycle
Contribute to uplift of product capability across the organisation through coaching, knowledge sharing, and role modelling best practice
Requirements:
Significant experience as a Product Owner or senior product role within complex, product led digital delivery environments (typically 5+ years)
Proven track record of owning and leading delivery for complex products, platforms, or value streams involving multiple stakeholders and teams
Deep experience operating within Agile delivery models (Scrum, Kanban, or hybrid), with demonstrated ability to adapt practices pragmatically
Strong experience in value based prioritisation, outcome definition, and benefits realisation
Experience partnering closely with Product Managers, Architects, and Engineering Leads to balance strategic intent with delivery execution
Demonstrated experience influencing senior stakeholders and operating effectively in ambiguous or changing environments
Advanced experience translating strategy and complex requirements into clear, actionable user stories and acceptance criteria
Hands on experience with product and delivery tooling (e.g. Jira or equivalent) and product analytics platforms
Bachelor's degree in Business, Technology, Engineering, or a related discipline, or equivalent practical experience
Nice to have:
Agile or product certifications (e.g. CSPO, SAFe Product Owner/Product Manager)
Familiarity with product analytics and experimentation tools
What we offer:
Commitment to your ongoing development, including on the job opportunities and formal programs
Inclusive parental leave entitlements for both parents
Values led culture
Flexible work options
Generous annual leave, sick leave and casual leave
Cultural and religious leave with flexible public holiday opportunities
Competitive remuneration package featuring performance based incentives with uncapped Employer Provident Fund