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The Senior Product Owner of Stored Value & Loyalty systems is responsible for defining, delivering, and optimizing guest identity, engagement, and rewards capabilities across Point-of-Sale technology platforms. This role serves as the subject matter expert on Stored Value and Loyalty integrations, ensuring seamless interaction with POS systems and delivering scalable, high-impact solutions for client operations. This individual operates at the intersection of product strategy, client engagement, and technical execution - owning the end-to-end lifecycle from discovery through deployment and ongoing optimization.
Job Responsibility
Define and manage the roadmap for Stored Value and Loyalty integrations across enterprise F&B platforms
Translate business needs into clear product requirements, user stories, and functional specifications
Identify opportunities to enhance guest engagement, retention, and operational efficiency through Stored Value and Loyalty capabilities
Ensure alignment between Stored Value/Loyalty solutions and broader Line of Business & POS ecosystem strategy
Serve as the internal expert on Stored Value Systems and Loyalty platforms
Oversee integration of Stored Value and Loyalty systems with POS platforms
Lead client-facing discussions, workshops, and presentations on Stored Value and Loyalty capabilities
Develop and manage project plans for Stored Value and Loyalty initiatives
Design and standardize processes for Stored Value and Loyalty implementations
Own relationships with Stored Value and Loyalty providers
Requirements
3-5 years in Product Management, Product Ownership, or related roles
Experience with POS systems, Stored Value platforms, or Loyalty programs—preferably in food & beverage, hospitality, or retail
Experience with Illumia (CBORD, Transact, QuickCharge) & Atrium preferred
Proven track record of managing complex system integrations
Strong presentation and stakeholder management skills
Ability to influence decisions across technical and non-technical audiences
Experience working directly with enterprise clients
Highly organized with strong project management capabilities
Ability to operate independently and drive initiatives forward
Strategic thinker with strong attention to detail
Travel up to 20%
What we offer
Medical
Dental
Vision
Work/life resources
Retirement savings plans like 401(k)
Paid days off such as parental leave and disability coverage