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Senior Product Operations Manager

United States of America, Dublin 100000.00 - 140000.00 USD / Year · Job Posted February 19, 2026
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Job Description

OCLC is looking for a Senior Product Operations Manager to oversee product development processes within Global Product Management and coordinate across various departments to ensure efficient product execution.

Job Responsibility

  • Refine and manage the product development processes within GPM
  • Developing a portfolio view of all business cases
  • Working across GPM and with key stakeholders to ensure proper prioritization of business cases
  • Tracking product briefs to ensure on-time delivery
  • Rolling out best practices across GPM
  • Ensuring that Product Managers and Product Analysts are aware of and adhering to the product development process
  • Act as the domain expert for product management software (Aha!)
  • Monitoring JIRA and SR backlog
  • Manage the GPM intranet site
  • Ensuring proper coordination and participation by GPM staff in cross-LOB RFPs
  • Manage post-approval and post-conclusion business case reviews
  • Work with GPM, Project Management and Development stakeholders to groom product development backlog
  • Development and publishing of product roadmaps
  • In conjunction with VP, Global Product Management, develop and report on GPM KPIs
  • In conjunction with other departments, analyze and report on revenue, win/loss and voice of the customer inputs

Requirements

  • Expertise in tools like PowerBI, Jira, AHA!
  • Exceptional interpersonal, communication, negotiation, and problem-solving skills
  • Minimum of 10 years in the software or SaaS industry
  • Bachelor’s degree required, advanced degree preferred
  • Strong leadership and operational management experience
  • Detail oriented with a background in operational design and management
  • Positive ‘can do’ attitude, self-motivated, self-directed
  • Process driven with a focus on details
  • Ability to see “the big picture”

What we offer

  • Best-in-class health coverage
  • Retirement plans with generous company contributions
  • Free use of on-site fitness center, gym sports, group exercise classes, and game room
  • Onsite catering and cafeteria subsidized by OCLC
  • Health and wellness events
  • Work environments with individual and team spaces and the latest technology tools
  • Paid parental leave and adoption assistance
  • Tuition reimbursement and Public Service Loan Forgiveness eligibility
  • Company-subsidized pricing on local tickets and memberships

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