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Senior Product Operations Manager

Poland · Job Posted May 30, 2026
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Job Description

As a Senior Product Operations Manager at SmartRecruiters, you will play a key role in building scalable, efficient, and high-impact product operations. Your work will enable Product Managers, Designers and R&D teams to focus on delivering outstanding products for our customers.

Job Responsibility

  • Evolve, scale, and optimise how product and R&D teams discover, build, and deliver products
  • Partner with Design to strengthen customer feedback practices
  • Lead cross-functional initiatives that improve product operations and customer experience
  • Own launch execution for a small portfolio of key releases
  • Drive release coordination across R&D
  • Partner across Product, Engineering, Marketing, Customer Success, Support, and the wider business to create consistent visibility and alignment
  • Partner with Product Analytics to strengthen data-informed decision-making
  • Identify and apply AI and automation opportunities to improve how product teams work
  • Oversee the product operations technology stack

Requirements

  • 5+ years of dedicated experience in Product Operations or equivalent product-operating roles within a B2B SaaS environment
  • Strong systems thinking with the ability to understand, connect, and improve how people, processes, and tools work together
  • Proven ability to drive adoption of new ways of working through influence, coaching, and stakeholder engagement
  • Ability to navigate uncertainty, create clear paths forward, and balance multiple initiatives in complex environments
  • Hands-on experience using AI and automation to improve operational outcomes and scale how teams work
  • Analytical skills and comfort using data to diagnose problems and drive change
  • Excellent communication and stakeholder-management skills across all seniority levels
  • A bias toward outcomes, pragmatism, and continuous improvement
  • Strong organisational and prioritisation abilities in complex environments
  • Curiosity and interest in emerging practices, tooling, and technology

What we offer

  • competitive salaries
  • strong internal mobility
  • meaningful growth opportunities
  • remote-friendly culture

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