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Senior Product Operations Manager

United States, Philadelphia · Job Posted March 04, 2026
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Job Description

We are looking for a Senior Product Operations Manager to play a pivotal role in enabling high‑performing, empowered product teams. Reporting to the Senior Director of Product Operations and embedded within a specific product area, you will partner closely with Product, Engineering, and Design leaders to shape and scale best‑practice ways of working across the product lifecycle. This is a highly influential individual contributor role where you will combine hands‑on coaching with organizational-level impact. You’ll help teams deliver meaningful customer value while also supporting the broader product organization to scale effectively through thoughtful processes, frameworks, and continuous improvement.

Job Responsibility

  • Partner with cross‑functional product teams to identify opportunities to improve ways of working and support teams in implementing sustainable change
  • Scale empowered, agile ways of working across multiple teams by sharing insights, patterns, and best practices in impactful ways
  • Conduct product maturity assessments to benchmark, track, and support team development over time
  • Design and implement lightweight frameworks, guidelines, and processes that improve effectiveness and efficiency (with a strong “minimum viable process” mindset)
  • Provide hands‑on coaching, training, and facilitation to product teams and leaders as needed
  • Surface actionable insights and recommendations from “on the ground” observations to Product, Engineering, and Design leadership to drive organization-wide improvements
  • Strengthen feedback loops within teams, between teams and leadership, and with key stakeholders
  • Ensure teams are using product and delivery tooling effectively to promote transparency, alignment, and measurable business outcomes
  • Support teams and leaders with OKR planning, decision-making, and outcome measurement
  • Champion a culture of continuous improvement and support the adoption of practices that enable learning and adaptability

Requirements

  • 5+ years of hands-on experience working with cross‑functional product teams
  • Background in product operations, agile coaching, or similar roles
  • experience as a Product Manager, Engineer, or Designer is a strong plus
  • Strong facilitation skills, including experience with conflict resolution, group dynamics, and working across diverse personality styles
  • Comfort with product and delivery tooling (experience with Aha! and/or Azure DevOps is a bonus)
  • Ability to observe team dynamics objectively and provide thoughtful, constructive, and sometimes challenging feedback
  • Proven experience driving cultural and behavioral change through agile mindsets and best‑practice adoption
  • Natural connector who can synthesize diverse inputs, align stakeholders, and help teams find a clear path forward
  • Excellent relationship-building skills with the ability to positively influence teams and senior stakeholders
  • Strong problem‑solving skills and the ability to thrive in fast‑paced, evolving environments
  • Familiarity with infrastructure engineering and SaaS product organizations is a plus

What we offer

  • A great Team and culture
  • An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction
  • An attractive salary and benefits package
  • A commitment to inclusion, belonging, and colleague wellbeing through global initiatives and resource groups
  • A company committed to making a real difference by advancing the world’s infrastructure for a better quality of life, where your contributions help build a more sustainable, connected, and resilient world

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