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The Surface Product Marketing team is seeking a Product Marketing Manager (PMM). This role is responsible for shaping short-term and long term product strategy, guiding product launches, and translating innovation into compelling customer value. This is a highly visible role at the intersection of product, engineering, design, and go to market. You will help set the narrative for Surface products influencing how devices are conceived, positioned, and introduced to the world. The ideal candidate brings previous product marketing experience marketing premium devices, deep customer obsession, AI fluency, and the ability to articulate a bold, defensible point of view about customer needs.
Job Responsibility:
Define and evolve Surface product strategy across form factors, operating systems and experiences
Identify opportunities driven by shifts in customer behavior, market insights, and AI powered scenarios
Partner closely with product management, engineering, and design to influence product direction early, ensuring customer value is built into the roadmap
Develop customer centric value propositions, positioning frameworks, and reasons-to-buy that translate complex technology into clear, differentiated benefits
Acts as a strong customer advocate, ensuring technical decisions and narratives remain grounded in real customer needs, use cases, and end to end experiences
Demonstrates strong technical understanding across hardware, software, silicon, and AI platforms, with the ability to quickly grasp complex system level concepts and architectural tradeoffs
Brings genuine enthusiasm for technology and innovation, staying current on emerging platforms, AI advancements, and industry trends that shape Surface experiences
Lead end to end readiness for high impact Surface launches, including core narratives, positioning, claims and specs
Drive alignment across integrated marketing, sales, and field stakeholders to deliver confident, cohesive launches
Serve as a connective force between engineering, design, product management, marketing, and ecosystem partners
Partner across the Microsoft ecosystem to tell a differentiated role in the broader platform story
Identify opportunities to extend Surface value across consumer and commercial segments
Help build experiences that feel cohesive, intentional, and uniquely Surface
Requirements:
Minimum of 5 years of experience in a product marketing role, with a focus on technology devices and services
Tablet and Laptop experience is preferred
Excellent cross-functional collaboration skills, with the ability to work effectively with sales, engineering, and other internal teams
Passion for enhancing customer engagement and driving brand advocacy through innovative marketing strategies
Proven experience in leading marketing teams and executing go-to-market strategies
Ability to deep dive into specific business areas or customer experiences and insights and develop recommendations for optimizations and new opportunities
Influence up, across teams, and effectively make decisions at all levels
Manage multiple projects simultaneously and prioritize tasks effectively
Strong analytical and problem-solving skills
Knowledge of market and industry trends, as well as customer feedback and product metrics
Project/vendor management experience
Experience working in a large, global organization with a disparate group of stakeholders and partnering with marketing teams, data analysts and regional field leaders