Senior Product Manager Job at Microsoft Corporation (Bangalore)

Job Description

At Microsoft, we are redefining the future of business applications with AI. Our mission is to digitally transform how human resources management operates - empowering people and organizations to achieve more through intelligent, agentic ERP solutions. If you are enthusiastic about human resources, customer success, and reimagining software through the lens of AI, we want you to be on our team. Microsoft Dynamics 365 Human Resources team is seeking a Senior Product Manager - Dynamics 365 Human Resources, to be based in India, who will lead innovation in core human resources functions and transformational initiatives aimed at redefining employee experience and human resources administration. This position plays a critical role in guiding the future of AI-driven HR operations, ensuring the delivery of efficient, automated, and autonomous solutions that generate significant business value at scale.

Job Responsibility

Product Leadership: Define and drive the end-to-end product vision, roadmap, and execution for AI-powered Hire to Retire experiences in Dynamics 365 Human Resources
AI-First Innovation: Lead the development of intelligent agents and automation capabilities that enable autonomous human resources operational processes and validation using LLMs and generative AI
LLM Strategy & Execution: Define how large language models (LLMs) will be embedded across human resources operations and hyper-personalized employee experience workflows, including success metrics, experimentation plans, and business value realization
Customer-Centric Design: Collaborate with customers, partners, data, and internal stakeholders to deeply understand human resources scenarios and design AI-driven solutions that deliver measurable impact
Strategic Planning: Analyze market trends, competitive landscape, and customer feedback to shape product strategy and identify differentiators in the AI and ERP space
Cross-Functional Collaboration: Partner with engineering, data science, design, marketing, and field teams to deliver scalable, high-quality AI solutions
Experimentation & Evaluation: Work with engineering and data science teams to run experiments, evaluate model performance, and iterate on AI features across the hire to retire lifecycle
Service Health Ownership: Monitor and improve the health, reliability, and scalability of AI-powered services in your area, collaborating closely with engineering and support teams
Customer Advocacy: Engage directly with customers to understand their business processes, gather feedback, and translate insights into product improvements
Thought Leadership: Represent Microsoft in customer engagements, industry forums, and internal reviews as a subject matter expert in human resources management and AI transformation
Community Enablement: Support customer readiness through documentation, blogs, presentations, and collaboration with support and field teams
Inclusive Culture & Growth Mindset: Foster a diverse, inclusive, feedback-driven environment where learning, experimentation, and innovation thrive

Requirements

Bachelor's Degree AND 5+ years experience in product/service/program management or software development
5+ years of experience in product management, cloud ERP software companies, or human resources management applications for the enterprise
5+ years of experience or exposure with the human resources management domain and a deep understanding of the related business processes in ERP
4+ years of experience Product Management with customer collaboration and design focus when creating products
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check

Nice to have

Bachelor's Degree AND 8+ years experience in product/service/program management or software development
2+ years experience taking a product, feature, or experience to market
4+ years experience improving product metrics for a product, features, or experience in a market
4+ years experience disrupting a market for a product, feature, or experience
Dynamics 365 Human Resources knowledge or industry leading HCM applications, with human resource management and hyper-personalized employee experience within an ERP
Good knowledge of Large Language Models (LLM), AI, Analytics and Automation, and how it can be applied to human resource management domain
Demonstrated product thought leadership with experience in establishing effective relationships and presenting to customers, partners, and industry analysts
Understanding of cloud-deployed business solutions
Experience communicating effectively and presenting to senior leadership

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Senior Product Manager

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