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The Microsoft Dynamics 365 Supply Chain management team is seeking a Senior Product Manager based in Bangalore, India to lead the evolution of our Supply Chain roadmap comprising of multiple sub areas like Sourcing and Procurement, Costing, Sales management, Product Lifecyle information management with AI and Agents using model-first development with knowledge on model evaluations. Key responsibilities will be to lead the roadmap for Source to Pay area along with other areas in Supply chain. The candidate will also be responsible for driving the Business Analytics roadmap for Source to Pay & other areas as per business need. Knowledge on other areas like Costing, Sales Management and Product Information Lifecycle Management is a must have. Knowledge in Commerce with background on Finance is a plus.
Job Responsibility:
Product Leadership: Define and drive the end-to-end product vision, roadmap, and execution for AI-powered SCM comprising of source to pay, Costing, Sales management & Product Lifecycle information management experience in Dynamics 365 SCM
AI-First Innovation: Lead the development of intelligent agents and automation capabilities that enable autonomous procurement using LLMs and generative AI
LLM Strategy & Execution: Define how large language models (LLMs) will be embedded across workflows, including success metrics, experimentation plans, and business value realization
Customer-Centric Design: Collaborate with customers, partners, data and internal stakeholders to deeply understand procure to pay & other scenarios and design AI-driven solutions that deliver measurable impact
Strategic Planning: Analyze market trends, competitive landscape, and customer feedback to shape product strategy and identify differentiators in the AI and ERP space
Cross-Functional Collaboration: Partner with engineering, data science, design, marketing, and field teams to deliver scalable, high-quality AI solutions
Experimentation & Evaluation: Work with engineering and data science teams to run experiments, evaluate model performance, and iterate on AI features across the application lifecycle
Service Health Ownership: Monitor and improve the health, reliability, and scalability of AI-powered services in your area, collaborating closely with engineering and support teams
Customer Advocacy: Engage directly with customers to understand their business processes, gather feedback, and translate insights into product improvements
Thought Leadership: Represent Microsoft in customer engagements, industry forums, and internal reviews as a subject matter expert in SCM and AI transformation
Community Enablement: Support customer readiness through documentation, blogs, presentations, and collaboration with support and field teams
Inclusive Culture & Growth Mindset: Foster a diverse, inclusive, feedback-driven environment where learning, experimentation, and innovation thrive
Requirements:
Bachelor's Degree AND 5+ years experience in product management or cloud ERP software companies, or Supply Chain applications for the enterprise
Solid experience with the Supply chain domain and a deep understanding of the related processes in ERP
Experienced Product Manager with customer collaboration and design focus when creating products
Excellent communication, presentation, and interpersonal skills, plus the ability to communicate complex customer concepts clearly and persuasively across different audiences and at varying levels of the organization
Nice to have:
Dynamics 365 SCM knowledge or industry leading SCM solutions within an ERP
Knowledge on Commerce applications is a plus
Experience using Large Language Models in SCM applications
Good knowledge of AI, Analytics and Automation, and how it can be applied to SCM domain
Demonstrated product thought leadership with experience in establishing effective relationships and presenting to customers, partners and industry analysts
A solid technology understanding of cloud-deployed business solutions