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We’re entering a new era, one defined by the power of AI to reshape what’s possible. At Microsoft, we’re not just exploring the future of AI, we’re building it. We are looking for a Senior Product Manager to join our team. Our mission is ambitious: to create an open, next-generation AI platform that empowers organizations to unlock unprecedented value. Imagine a world where businesses can summon intelligent, bespoke AI agents that accelerate decision-making, enhance productivity, and transform customer experiences. This is your chance to help shape that future. As a Product Manager in the Forward Deployed Engineering (FDE) org, you’ll operate at the intersection of advanced AI technology and real-world business impact - embedded directly with customers to define bold ideas and guide them from vision to value.
Job Responsibility:
Be the strategic force working in close partnership with customers to identify, shape, and scale their most impactful AI opportunities
Immerse yourself in their mission to uncover not just immediate pain points, but transformational possibilities - helping customers think beyond point solutions while scoping pragmatic, high-ROI starting points
Move quickly from insight to vision to execution, defining use cases, success metrics, and evaluation frameworks (Evals) that ensure every engagement is guided by measurable impact
Collaborate closely with engineering and design to translate these insights into production-grade solutions that bring AI to life in mission-critical workflows
Work will span defining product strategy, prioritizing features, and determining which solutions should be evolved into reusable platform capabilities that scale across customers and industries
Navigate seamlessly across stakeholder groups - from C-suite executives defining strategy to frontline workers using the product daily, from highly technical engineers to deeply business-focused leaders - ensuring alignment and clarity at every level
Remain accountable for validating impact, driving adoption, and evolving solutions based on customer feedback and usage data
As a bridge between the customer environment and Microsoft’s engineering and research teams, channel insights from the field to inform platform roadmaps and accelerate innovation across our AI ecosystem
As part of the growing FDE community, contribute to shared learnings, mentor peers, and help define what world-class AI product management looks like at Microsoft
Requirements:
Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience
1+ years experience taking AI or data-driven solutions from prototype to production in enterprise environments, ideally with direct customer exposure
Proven experience leading 0 to 1 initiatives - identifying an ambiguous customer pain point, framing a business case, and shipping a working solution in weeks
Technical fluency - able to read APIs, data schemas, and system diagrams, and translate between engineering, sales, and customer executives
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have:
Prior experience in forward-deployed, consulting, or customer-embedded roles, ideally delivering AI, data, or workflow automation solutions
Demonstrated product sense - ability to identify the right problems to solve, translate customer pain into product opportunities, and balance bespoke impact with scalable platform value
Solid ownership mindset - operates with autonomy and accountability, driving the full product lifecycle from discovery to adoption, and taking responsibility for measurable customer and platform impact
Comfort operating in ambiguous, cross-functional environments - managing competing priorities across engineering, account teams, compliance, and customers
Hands-on experience with AI and LLM concepts, including prompt engineering, evals, and understanding applications and bottlenecks of AI in enterprise settings
Exceptional written and verbal communication skills, including the ability to synthesize complexity into crisp narratives for executives and engineers alike