Senior Product Manager Job at AKQA (Tokyo)

Job Description

At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products and services. We exist to create the future together with our clients. The Senior Product Manager deeply understands the client’s business, user insights, and market landscape, and defines the product vision and strategy on behalf of the client—leading the product from concept to realization. Covering a wide range of digital products such as web platforms, e-commerce, and mobile apps. The Senior Product Manager leads the entire lifecycle including problem discovery, roadmap creation, requirements definition, design, development, and release. Combining strategic thinking with executional excellence, the role collaborates with stakeholders across Client Business, Strategy, Experience Design, and Technology to ensure the product delivers meaningful value. The Senior Product Manager also drives data-informed iteration, serving as the central hub for product growth and continuous improvement.

Job Responsibility

Product Strategy & Vision: Collaborate with Strategy and Experience teams to analyze client and user needs, as well as market trends, and define the product vision and value proposition
Develop product strategies integrating business objectives, customer experience, and technical requirements (including business cases)
Lead the creation and prioritization of the product roadmap
Discovery & Requirements Definition: Identify problems and opportunities through user research, data analysis, and competitive analysis
Create user stories, requirements, and specifications, translating them into actionable deliverables for development teams
Define product requirements aligned with the client's business strategy
Product Design & Delivery Leadership: Work closely with designers, engineers, QA, and developers to lead product development
Review deliverables, define acceptance criteria, and ensure product quality
Support the creation of sprint plans and release plans, enabling a smooth development process
Stakeholder Communication: Identify and engage relevant stakeholders for each project
Lead communication with clients, internal teams, and business/technical stakeholders
Share product status, risks, and changing priorities to facilitate effective decision-making
Measurement & Continuous Improvement: Define KPIs and success metrics, driving a data-informed improvement cycle
Analyze market and user feedback to guide ongoing product updates
Conduct impact assessments and extract insights to prioritize and drive improvements

Requirements

5+ years of experience in digital product or service management
Hands-on experience with product strategy, roadmap development, requirements definition, and user story creation
Experience collaborating with engineers and designers to deliver product outcomes
Strong logical thinking and communication skills, including stakeholder management
Experience in web, mobile app, e-commerce, or digital marketing projects

Nice to have

Business-level English and native-level Japanese communication skills
Experience launching or growing B2C products
Practical experience with Agile/Scrum
Knowledge of personalization, CRM, CDP, or related product areas
Understanding of APIs, headless architecture, cloud technologies, or engineering background

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Senior Product Manager

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