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We are seeking a results-driven Senior Product Manager (Routing and Assignment) to work directly with our Data Science team. This role will own the dispatch assignment engine, driving the innovation and deployment of algorithmic improvements that directly enhance delivery performance, optimize operational cost, and improve the customer experience at scale.
Job Responsibility:
Strategic Roadmap Ownership: Define and execute the product roadmap (12+ months) from strategy to execution, focusing on achieving an optimal network state through feature optimization or new product development
Data-Driven Decision Making: Prioritize initiatives and demonstrate product performance improvement using leading/lagging indicators, rigorous data analysis, and A/B test design and management
Technical Product Development: Translate high-level goals into clear PRDs and manage the full product lifecycle, utilizing tools like Jira for ticket grooming and deployment
Cross-Functional Execution: Collaborate with engineering, data science, and adjacent tech teams on solution design, technical integration, and managing trade-offs for robust, scalable product delivery
Product Discovery & Research: Execute product discovery to find opportunities, leveraging user research and strong analytical skills to ensure successful product performance
Alignment & Communication: Drive consensus and alignment across engineering, operations, and leadership by effectively presenting product narratives and data-driven insights
Stakeholder Management: Collaborate closely with Operations teams, advocating for priorities and influencing cross-functional teams and executive leadership with clear communication of business impact and constraints
Technical Acumen: Possess a strong understanding of backend systems, APIs, and data architecture to effectively collaborate with engineering on solution design and delivery
Requirements:
Experience in product management, with a track record of driving growth through experimentation and optimization
Experience working with data scientists and operations researchers
Understanding of backend systems, APIs, and data architecture principles
Experience with prioritization methodology (ie RICE) and other product frameworks
Strong analytical skills with experience in statistical analysis and A/B testing methodologies
Experience with SQL, Python, or other data analysis tools
Proven track record of driving measurable business impact through product initiatives
Excellent written and verbal communication skills with ability to present to executives
Experience working in agile development environments with cross-functional teams