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Apex is seeking a Senior Product Manager to lead the Client Platforms and Configuration product suite within Ascend. This is a strategic role at the heart of Ascend's growth: you will own the configuration layer that underpins every product team's ability to deliver firm-specific, market-specific, and jurisdiction-specific capabilities to our clients.
Job Responsibility
Define and own the Client Platforms and Configuration vision and multi-quarter roadmap within Ascend
Lead the strategic initiative to design and deliver a firm-level configuration layer that supports international expansion, multi-jurisdiction requirements, and increasingly complex client structures
Prioritize initiatives using data-driven insights, client feedback, and cross-team dependencies to maximize platform scalability and onboarding efficiency
Build business cases with clear outcomes, investment, and ROI
Serve as the central product partner for domain product teams
Establish standards, patterns, and self-service capabilities for configuration
Define and maintain the configuration data model
Facilitate cross-team alignment on configuration schema, validation rules, and dependency management
Define RESTful APIs and event models for client configuration, provisioning, entitlements, and firm management
Partner with engineering on data integrity, observability, and resiliency
Establish SLOs for configuration propagation latency, accuracy, and availability
Own and continuously improve the client onboarding experience
Define and monitor KPIs such as onboarding cycle time, configuration error rate, provisioning success rate, time-to-propagation, and self-service adoption
Lead continuous improvement through automation, validation tooling, and root-cause analysis
Run effective ceremonies, backlog grooming, and release planning across one or more squads
Coordinate with Operations, Client Success, Engineering, and product domain teams
Communicate status, risks, and outcomes to senior stakeholders and key clients
Requirements
Bachelor's degree in Business, Computer Science, Engineering, or related field
8+ years of product management experience, with 3+ years building or operating platform configuration systems, client provisioning tools, multi-tenant SaaS platforms, or enterprise administration and setup products in fintech, brokerage/custody, or wealth management
Demonstrated success shipping API-first, event-driven, or microservices-based products at scale
Nice to have
Experience with configuration governance frameworks
multi-tenant access control models
internationalization/localization patterns
What we offer
Market-leading salary with an annual bonus
28 days of annual leave plus 10 Northern Ireland national holidays
Training and development budget
Pension matched up to 7%
Private health insurance for medical, dental, and optical care