Senior Product Manager

• Own the Billing & Invoicing strategy and roadmap for a unified billing approach across the product portfolio, covering fee calculation, invoicing, credits/adjustments, residuals and reconciliation
• Lead discovery across the payments ecosystem to gather insights from merchants/partners and internal commercial teams
• Define and maintain clear product requirements for payments billing use cases
• Partner with Engineering to deliver the new billing engine and single customer billing view
• Guide consolidation of existing billing workflows into the unified model
• Work closely with stakeholders to ensure correct application of tax rules
• Encourage governance and controls that reduce commercial and financial risk
• Drive launches and adoption that include release planning, documentation, enablement for internal teams
• Monitor and improve outcomes using payments-relevant metrics
• Act as the Billing domain SME
• Define and evolve hybrid billing capabilities

• Over five years experience as a Product Manager delivering end-to-end outcomes (discovery, delivery, launch, iteration) in a cross-functional environment
• Strong domain experience in payments and billing, such as merchant acquiring/gateway models, transaction-based fees, residuals/commissions, blended/interchange-plus pricing constructs, partner/channel billing, and invoicing/reconciliation workflows
• Track record leading complex platform initiatives (consolidation, migrations, or core workflow redesigns) in environments where accuracy, auditability, and operational resilience are critical
• Strong technical fluency: able to work with Engineering on APIs, integrations, data models, data analysis, event style thinking, and non-functional requirements (reliability, scalability, security, observability)
• Data-driven approach to diagnosing and preventing billing issues typical in payments, and to measuring product performance
• Excellent stakeholder management and communication skills, with experience partnering across Engineering, Finance, Support, Legal/Compliance, Sales, and partner facing teams
• Strong written communication skills for PRDs, user stories, release notes, enablement materials, and operational documentation

Bachelor’s degree (or equivalent practical experience) in a relevant field (e.g., business, economics, computer science, engineering)

• Competitive salary + bonus
• Remote first culture
• Flex PTO
• Health, Dental and Vision Insurance
• 13 Paid Holidays
• Company volunteer days