Senior Product Manager

We’re hiring a Senior Product Manager to own and drive critical parts of the patient lifecycle, from first interaction through to long-term engagement. You will own a broad and complex product area spanning patient account, personalisation, authorisation, and retention, shaping how patients access, and continue care with ZAVA. This is a high-impact, end-to-end role with responsibility for defining strategy, identifying step-change opportunities, and delivering measurable improvements across key business and patient metrics. You’ll operate in a highly cross-functional environment, working closely with engineering, design, clinical, marketing, and operational teams to solve complex, often ambiguous problems. You will be expected to bring clarity to these problem spaces, set direction, and drive alignment across stakeholders. You will also play a key role in evolving the internal systems that power patient care, ensuring our clinicians and operational teams can deliver high-quality, efficient, and scalable experiences. This role is well-suited to someone who combines strong product judgement with a bias for action, comfortably navigating ambiguity, making trade-offs, and owning outcomes end-to-end.