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Work to agile best practices and cross-functionally with multiple teams and stakeholders. You’ll be using your technical skills to problem solve with our clients, as well as working on internal projects. Live in-person whiteboarding sessions to problem solve as a team, alongside asynchronous communication on Teams. Hybrid working with the team on client site or in our office a minimum of two days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. An environment that deeply cares about its values.
Job Responsibility:
Plan and Conduct user research and gather customer insights to deeply understand user needs, pain points, and preferences
Translate user feedback and market insights into actionable product requirements and improvements
Develop and communicate compelling product strategies and visions that align with client's strategic ambition and customer needs
Define and iterate clear product roadmaps and prioritise features and enhancements based on customer research, market trends, and business objectives
Lead the end-to-end product development process, including product vision and strategy creation, requirements definition, managing and prioritising the product backlog, translating and refining product requirements into actionable epics and stories
Collaborate closely with engineering, design, and delivery teams to ensure effective product development and delivery
Foster a collaborative environment, facilitating communication and alignment across teams to achieve product goals and milestones
Own, maintain, develop and enhance product KPIs, metrics and value/success criteria
Engage with stakeholders, including clients, customers, and internal teams, to gather input, communicate product updates, and address concerns
Build strong relationships and maintain effective communication channels to ensure alignment and support for product initiatives
Requirements:
Experience design, business design, organisation change, system thinking, commercial case making, roadmap creation, horizon-scanning, analysis and consulting
Customer obsessed and know when to draw upon the right tools, with the right level of detail, to understand and validate customer problems
Forming and proposing early hypotheses, as a starting point to collaborative iteration (happy being publicly wrong too)
Collaboration - reconciling differences and opposing views
challenging and refining together, seeking and offering feedback, seeking counter-opinions
You need to be imaginative, innovative, creative, curious – enjoys generating ideas, novel directions, solving complex problems, entering new territory, uncovering, probing, digging into the detail
Using impactful storytelling techniques, backed by data, to explain, evangelise and persuade in formal pressured settings (in writing and presentations) to large senior audiences
Ability to balance product pragmatism against purism, confidence to make the right call on the level of discovery, experimentation and measurement needed when launching solutions to customers
Love working with engineering teams, explaining the ‘why’ and working with them to define the ‘how’
Use of data to make decisions and able to build strategies around collecting and measuring metrics that reflect the success (or failure) of initiatives
Have evidence of using AI tools and techniques within the product management process to enhance ideation and decision-making, drive innovation across the product lifecycle and deliver client value at pace
Support clients in identifying and realising opportunities to deliver value through AI, ensuring features are practical and aligned to business and customer objectives
Must meet UK residency requirements for security clearance (British citizen or resident in the UK for the past 5 years)
What we offer:
Health and lifestyle perks accompanying private healthcare for you and your family
25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
Generous company pension scheme
Opportunity to get involved with community and charity-based initiatives
Annual performance-based bonus
PA share ownership
Tax efficient benefits (cycle to work, give as you earn)
Budget to take courses (technical and non-technical training), plus gain certifications
Hybrid working - minimum 2 days per week in office or on client site