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We are Microsoft's AI, building multi-agent systems that serve consumers and enterprise users worldwide. Our focus: agentic workflows that let information workers delegate real tasks to AI agents that operate across M365, the web, and legacy systems.
Job Responsibility:
Own the product roadmap for agentic workflows targeting information workers across key verticals
Define how users interact with, supervise, and trust autonomous agents — the core UX problem of the agentic era
Design evaluation frameworks to measure agent quality, and translate findings into product improvements
Track the competitive landscape and identify differentiation vectors
Navigate compliance, legal, and go-to-market gates to ship externally
Requirements:
Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience
AI-native mindset — you prototype with prompts, evaluate model outputs firsthand, and build your own workflows on top of AI and agents
Deep understanding of agentic systems — multi-step planning, tool use, failure modes, model routing
you can reason about these at a technical level
Enterprise productivity domain knowledge — you understand knowledge worker workflows and the M365 ecosystem
Ability to ship in ambiguity — translating novel agentic capabilities into crisp, shippable specs
Stakeholder navigation — proven ability to align engineering, design, research, legal, and leadership in a large org
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have:
Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience