Senior Product Manager Job at Articulate

Senior Product Manager (Customer and Control)

Are you passionate about delivering great customer outcomes, championing the voi...

Location

Salary:

Not provided

Admiral Group Plc

Expiration Date

Until further notice

Requirements

Strong understanding of regulatory requirements in insurance including deep understanding of FCA Consumer Duty and regulatory reporting requirements and metrics (GIVM)
Strong analytical or data-driven background with the ability to interpret data and drive decisions
Experience in insurance, financial services or product management
Proven ability to use MI and insights to inform decisions and improve customer outcomes
Excellent stakeholder management and communication skills with the ability to simplify complex analysis into actionable insight
Proven ability to lead cross-functional initiatives
Ability to lead through others, coach and develop team members, and drive collaboration
Familiarity with customer research and insight mechanisms
Organised and able to manage multiple priorities

Job Responsibility

Lead key governance and regulatory reporting processes such as Fair Value Assessments (FVAs), Customer Outcomes MI (COMI), FCA General Insurance Value Measures (GIVM), ensuring reporting is compliant, accurate and timely
Develop and maintain regular, robust reporting for customer performance with tolerances where appropriate
Work closely with Finance, Pricing, Risk, Claims, Data Insights and IT to maintain and enhance reporting processes, ensuring high standards of governance and strengthening the link between MI and strategic decision-making
Manage Travel Product risk and controls
Monitor and report on product performance and customer outcomes
Translate complex data including customer feedback, complaints, and research into actionable insights that supports strategic decisions and drives good customer outcomes, whilst balancing commercial performance
Drive measurable improvements in customer satisfaction and product understanding
Represent Travel Product and champion the customer perspective in product decisions and governance forums
Support the Head of Product and wider Travel function in proactively responding to the evolving regulatory environment
Inspire and educate Product Managers, fostering a data-driven and customer-first culture

What we offer

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
You also have the option to buy or sell up to an additional five days of annual leave
All colleagues eligible for up to £3,600 of free shares each year after one year of service
Financial & Mortgage Advice
24-Hour Ecare
Cycle to Work Scheme
Annual Holiday Allowance
Flexible Working
Simply Health
Private Health Cover

Fulltime

Senior Product Governance Manager

This is an exciting opportunity for an analytically minded Senior Product Manage...

Location

United Kingdom , Cardiff

Salary:

Not provided

Admiral Group Plc

Expiration Date

Until further notice

Requirements

Strong analytical or data-driven background within insurance, financial services, or product management
Proven ability to use MI and reporting to inform decisions, drive commercial performance and improve customer outcomes
Deep understanding of FCA Consumer Duty and regulatory reporting requirements and metrics (GIVM)
Excellent stakeholder management skills with the ability to simplify complex analysis into actionable insight
Excellent written and verbal communication
Confident in presenting to senior stakeholders and influencing strategy
Organised and able to manage multiple priorities
Ability to lead through others, coach and develop team members, and drive collaboration

Job Responsibility

Develop and maintain regular robust reporting for commercial and customer performance with tolerances where appropriate
Translate complex data into clear, actionable insight that supports strategic decisions, evidences regulatory compliance, drives improvements in fair value, customer understanding, and good outcomes, while balancing commercial performance
Lead initiatives to improve data quality and reliability across all Household Product & Ancillaries reporting streams
Lead key governance and regulatory reporting processes such as Customer Outcomes MI (COMI), FCA General Insurance Value Measures (GIVM), ensuring reporting is compliant, accurate and timely
Support the Product Lead and wider Household function in proactively responding to the evolving regulatory environment
Work closely with Finance, Pricing, Risk, Claims, Data Insights and IT to strengthen the link between MI and strategic decision-making
Inspire and educate Product Managers, fostering a data-driven and customer-first culture
Identify opportunities to enhance reporting processes, governance frameworks, and insight delivery
Provide clear, concise updates and commentary to senior management on performance and customer outcomes

What we offer

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
You also have the option to buy or sell up to an additional five days of annual leave
Eligible for up to £3,600 of free shares each year after one year of service
Financial & Mortgage Advice
24-Hour Ecare
Cycle to Work Scheme
Annual Holiday Allowance
Flexible Working
Simply Health
Private Health Cover

Fulltime

Senior Product Manager, Fleet Experience

We’re looking for a passionate, analytical, platform-minded Product Manager to b...

Location

Estonia , Tallinn

Salary:

Not provided

Bolt

Expiration Date

Until further notice

Requirements

5+ years’ experience in Product Management in a fast-moving B2B or platform business
Experience in workflow mapping, CRM systems, integrations or enterprise user journey design
Experience in previous roles (Operational, Strategy or Product) that require a deep understanding of what it takes to deliver global solutions in a hyper-localised environment
Strong analytical and data skills — you can translate metrics into insight and insight into action
Excellent communication and storytelling skills — able to make complexity clear and actionable, collaborate with cross-functional international teams and influence stakeholders
You have a proficient command of spoken and written English

Job Responsibility

Deliver on the vision, strategy and roadmap for the Fleet experience, working side by side with your Group Product Manager and Design, Analytics and Engineering teams
Lead discovery and validation cycles, using data analysis, research, and pilot testing to prioritise what truly moves the needle for our fleets and internal teams
Map and optimise user journeys and define product requirements for fleet and internal users — ensuring each touchpoint is efficient, measurable, and scalable
Collaborate with stakeholders across the organisation to drive product development through all stages from concept to launch
Establish and monitor product KPIs (adoption, efficiency, engagement, NPS/CSAT, ROI)

What we offer

Accelerate your professional growth with unique career opportunities
Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you
Take care of your physical and mental health with our wellness perks
Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge
Connect with colleagues at annual company events and smaller team gatherings
Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days

Fulltime