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As a Senior Product Manager, you will lead the product strategy and execution for Ema’s core offerings. This includes reimagining key functions such as customer support, employee support, enterprise search, recruiting, ITSM, and HR Ops using Agentic AI. You will partner with global enterprises to deploy Ema, serving employees and HR teams across 100+ countries.
Job Responsibility:
Own the end-to-end product vision and roadmap for the Employee Experience suite
Partner with engineering, design and post-sales to lead 8-figure deals and support multi-million dollar customers
Deeply understand customer problems through research and data to define solutions
Equip Sales and Marketing teams with compelling narratives and demos
Act as a force-multiplier by coaching junior PMs and serving as the strategic bridge between technical teams and business stakeholders
Requirements:
8+ years of Product Management experience, preferably building platform products in a consumer company or application-layer products at a reputable B2B SaaS company
Bachelor’s degree in Computer Science or related fields from a Tier 1 college (IIT/NIT/BITS or equivalent)
Familiarity with Generative AI, LLMs, and Agentic frameworks
Strong product sense and analytical skills
Excellent communication skills
MBA from a top-tier business school (IIM/Ivy League or equivalent) is a plus
Past experience building customer or employee experience products is a plus
Nice to have:
MBA from a top-tier business school (IIM/Ivy League or equivalent)
Past experience building customer or employee experience products
What we offer:
Competitive salary and equity
15 days of annual leave plus unlimited sick leave
Full medical insurance coverage
Flexible reimbursements for your professional needs