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The Office organization is focused on driving meaningful, sustained engagement across our productivity applications for both free and paid consumers, spanning web and desktop experiences and increasingly powered by Microsoft 365 Copilot. The Office Shared Experiences team is looking for a Senior Product Manager to lead consumer growth across Office applications by deeply understanding customer journeys, identifying opportunities to deliver value at every stage of engagement, and driving systematic, hypothesis-driven experimentation. This role will focus on driving consumer engagement within the Word, Excel and PowerPoint applications across Windows, Mac and Web platforms. Success in this role will require mapping and optimizing end-to-end customer journey funnels across core productivity workflows and Copilot experiences. Impact will be measured through improvements in consumer engagement, retention, and downstream business outcomes, and will require strong analytical thinking, customer empathy, and the ability to translate insights into crisp product and experimentation strategies. Successful applicant(s) will collaborate closely with partners across Office, Copilot, Engineering, Design, Data Science, and Growth teams.
Job Responsibility:
Define and optimize consumer journey funnels across Office and Copilot experiences
Lead hypothesis-driven growth experimentation
Translate insights into product strategy and execution
Communicate outcomes and influence stakeholders
Champion a culture of inclusion, innovation, and accountability in alignment with Microsoft’s mission and values
Requirements:
Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check upon hire/transfer and every two years thereafter
Experience with metrics-driven product experimentation, including funnel analysis and multi-treatment testing
Experience driving consumer engagement and retention across growth surfaces, including free and paid user experiences
Familiarity with productivity workflows and AI-powered features within applications such as Chat or Copilot
3+ years of product management experience, including building and shipping user experiences
Proven collaboration skills and ability to work closely with engineering and translate complex technical concepts into product direction
Proven communication skills and the ability to work across teams and disciplines