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Canary is at the forefront of providing AI-powered technology solutions to the hospitality industry. Our mission is to help hotels modernize operations, enhance guest experiences, and drive business results through intuitive, digital-first products. Our innovative platform is trusted by hotels worldwide for its ability to streamline operations and improve guest satisfaction. We are looking for a Senior Product Manager to join our growing team and help lead the development of impactful products across key areas of our platform. In this role, you’ll take ownership of complex problem spaces, work closely with cross-functional partners, and drive initiatives that are critical to Canary’s continued growth and customer success. You’ll have the opportunity to work on a variety of high-leverage product areas, such as: Guest communication; Digital check-in; Payments; Upsells; And more! As part of a globally distributed team, you’ll collaborate regularly with colleagues and customers across time zones—so flexibility, asynchronous communication, and strong cross-cultural collaboration skills are essential.
Job Responsibility:
Define and execute product strategy, roadmap, and delivery plans for one or more areas of the Canary platform
Partner with Engineering and Design teams to bring intuitive, scalable, and reliable features to life
Collaborate with stakeholders across Sales, Customer Success, and Marketing to ensure successful product launches and strong customer adoption
Conduct in-depth customer research and product analysis to inform prioritization and uncover new opportunities
Translate complex customer and business needs into clear product requirements and user stories
Set clear goals and success metrics, and use data to drive continuous improvement and iteration
Help mentor product managers and contribute to the broader product culture and processes
Requirements:
5+ years of product management experience in B2B SaaS or a technology-driven environment
Located in Singapore
Proven ability to define and ship successful products that deliver measurable business outcomes
Strong product intuition and customer empathy
Experience working closely with Engineering and Design to drive execution in an agile environment
Skilled at making data-informed decisions
Comfortable operating in a high-growth, fast-paced environment with shifting priorities
Excellent communication and collaboration skills across technical and non-technical audiences
Experience working across time zones and within globally distributed teams
Nice to have:
Experience in hospitality technology, messaging platforms, payments, or AI/ automation
What we offer:
Canary Days: company wide days off each month
Self Improvement Club: budget for personal goals
Professional Development Chats: budget for cross functional professional development
Travel Reimbursement: stipend for visiting offices in New York, San Francisco or Dallas
Personal Travel Reimbursement: credit for stays at hotels Canary works with