Senior Product Manager

• Articulate the 'why' behind the product. Develop and maintain a multi-horizon product road map (now, near, and future) that aligns with organizational goals
• Manage and prioritize features within the product backlog. Author user stories in collaboration with business owners to ensure tactical design and development work stay focused
• Direct product activities through Discovery, Alpha, Beta, and Live stages. Decide when to ship software to ensure customers experience benefits early and often
• Proactively identify risk events and issues before they occur. Develop and implement mitigation strategies to de-risk the product direction and increase the likelihood of market success
• Serve as the primary point of communication and mediation between business teams and core technical members to ensure products progress according to the road map
• Establish and track Key Performance Indicators (KPIs) via metrics dashboards. Provide authoritative reporting and executive summaries to senior management
• Lead a balanced team (UX designers, developers, and product owners) utilizing Agile (Scrum) methodologies. Ensure continuous improvement upon the Minimal Viable Product (MVP)

• 10+ years of experience in communication, mediation, and consensus-building within complex team environments
• Proven ability to identify and mitigate risks at a program and executive level before they impact delivery
• Demonstrated experience delivering products within a balanced team using Scrum
• Advanced knowledge of JIRA, Azure DevOps, or Pivotal Tracker
• Basic knowledge of Microsoft Azure
• Proficiency in MIRO, Confluence, Trello, Slack, and MS Teams
• Experience in organizational development, strategy development, and business planning for IT initiatives

Previous experience as a Scrum Master

• Lead a product from initial Discovery through to Live operations, shaping the direction at every stage
• Articulate vision and strategy directly to senior executive levels, influencing investment and product direction
• Work within a 'balanced team' structure that values user-centered design and iterative feedback loops
• Drive high-profile, high-risk, and complex initiatives that deliver tangible value to end-users and the business