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We are the growth engine for Microsoft 365 responsible for converting free users to paying subscribers across iOS, Android, iPad, and Mac, and for keeping those subscribers once we earn them. Our work touches hundreds of millions of users. We run experiments on a scale, own the paywall infrastructure, and drive the monetization initiatives that generate billions in annual subscriber revenue.
Job Responsibility:
You will own product strategy for subscriber growth and retention across the subscription lifecycle
the Trial to Paid and Paid to Paid stages of the funnel, alongside complex cross-platform monetization initiatives that require navigating platform billing systems, Finance constraints, and multi-org dependencies
You will also drive initiatives, like in-app upgrade/downgrade flows and web-based checkout, where the revenue impact is measured in tens of millions of dollars over a product cycle
Requirements:
Bachelor's Degree AND 5+ years experience in product/service/program management or software development
OR equivalent experience
5+ years of product management experience shipping consumer-facing products at scale
Demonstrated end-to-end product delivery across complex, cross-functional workstreams with engineering, finance, legal, and platform partners
Solid command of funnel metrics, cohort analysis, and multivariate A/B experiment design and interpretation
Experience translating ambiguous business or compliance requirements into shippable product specs
Excellent written and verbal communication
proven ability to influence senior stakeholders without formal authority
Nice to have:
Hands-on experience in subscription growth, consumer monetization, or mobile commerce
Familiarity with App Store or Play Store billing — IAP rules, subscription groups, upgrade/downgrade flows, or external payment link policies
Track record of defining and measuring growth and retention strategy through controlled experimentation at scale
Experience working on or adjacent to paywall design, plan-chooser UX, or CPC-style subscription infrastructure
B.E. / B. Tech in Computer Science or a related field