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Lead the development and execution of innovative product strategies within the Connected Living organization. Focus on enhancing the customer experience for our Xfinity Mobile product, across key areas including billing transparency, payment flexibility, service lifecycle management, and promotion lifecycle management experiences.
Job Responsibility:
Develop and execute an XM-centric product strategy
Champion the user journey
Act as a product owner in agile teams
Collaborate across teams
Ensure XM quality and reliability
Drive customer engagement
Measure and optimize
Requirements:
Bachelor's Degree or equivalent business experience
3+ years of experience in Product Management
Experience in managing service-related features
Strong analytical abilities
Experience with app-based troubleshooting and support features