Senior Product Manager, Support Automation Job at Cash App (Bay Area)

Senior Manager, Production

As Senior Manager of Production, you will lead the teams responsible for buildin...

Location

United States , Hayward, California

Salary:

140000.00 - 230000.00 USD / Year

1X Technologies

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Mechanical, Industrial, Aerospace, Electrical, or Manufacturing Engineering
7+ years of management experience in a precision manufacturing environment (e.g., MedTech, microelectronics, avionics, or micro-assembly consumer electronics)
Experience scaling large teams from production ramp-up through mature operations
Strong technical understanding of manufacturing processes, systems integration, and hardware requirements
Proven ability in budget planning and cost management to balance quality, output, and efficiency
Hands-on experience applying lean manufacturing principles and efficiency methods

Job Responsibility

Lead and manage production teams of 100+ staff per shift
Partner with engineering teams to align product development with manufacturability and production goals
Drive continuous improvement and lean manufacturing initiatives to optimize efficiency across the shop floor
Collaborate with supply chain, quality assurance, and automation engineering to ensure production scalability and resilience
Establish, monitor, and drive KPIs across yield, throughput, OEE, first-pass quality, and cost per unit
Lead production capacity planning and organizational development to support growth at scale
Promote and enforce a safe working environment with adherence to safety regulations and practices
Ensure high-rate production by meeting demanding schedules while adapting to shifting priorities in a fast-paced environment
Encourage creative problem-solving while ensuring compliance with safety, documentation, and quality standards
Implement and maintain machine upkeep schedules and spare parts availability to maximize uptime and output performance

What we offer

Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays

Fulltime

Senior Product Manager - Tooling and Telemetry

We are seeking an experienced Senior Product Manager to join our Product team in...

Location

India , Chennai

Salary:

Not provided

Arcadia

Expiration Date

Until further notice

Requirements

A Bachelor's or Master's degree in engineering or business management from a top university
6+ years of overall experience in software product management
At least 4+ years of direct, hands-on PM experience in a SaaS or data/platform product company
Previous experience creating applications for internal teams that boost productivity or delivery performance metrics
Strong expertise with internal tools and systems within a medium to large enterprise, including building complex systems around automation
Proven ability to break down complex problems into incremental product solutions
Demonstrated experience aligning with and influencing cross-functional teams and diverse stakeholders
Strong organizational and project management skills
Experience working with globally distributed teams across multiple time zones
A growth mindset and comfort with ambiguity

Job Responsibility

Create and own the product roadmap for your charter, aligning it with the overall business and product strategy to help build and scale Arcadia's energy data products
Define, prioritize, and build product initiatives and features that improve the scale, quality, and reliability of data systems, tools, and applications
Develop internal tools and telemetry applications to address pain points for the operations, customer support, and QA teams involved in timely and accurate data delivery
Troubleshoot issues in the core data delivery pipeline and provide insights and visibility on performance metrics
Work with other teams and operations to embed AI pipelines / capabilities into tools to eliminate manual processes
Write clear and detailed product requirements that are easily understood by both technical and non-technical audiences
Collaborate and co-ordinate for dependencies with engineering, operations, and data science to deliver products on time
Regularly checking with cross-functional team stakeholders to gather requirements or address pain points that can be solved by your squad
Constantly monitor and provide updates on the progress of initiatives to all relevant stakeholders and the leadership team
Champion the use of AI tools (e.g., Gemini, Cursor) to drive productivity improvements within your team

What we offer

Competitive compensation based on market standards
Flexible Leave Policy
Office located in the heart of the city in case you need to step in for any purpose
Medical Insurance (1+5 Family Members)
Flexible Benefit Plan
Awards and Bonus
Annual performance cycle
Quarterly engagement activities
A supportive engineering culture that values diversity, empathy, teamwork, trust, and efficiency

Fulltime

Senior Product Manager - Communications

Hostaway is a SaaS scale-up that is transforming the vacation rental industry. W...

Location

Portugal , Lisbon

Salary:

Not provided

Hostaway

Expiration Date

Until further notice

Requirements

5+ years of product management experience, ideally in B2B/B2C SaaS
Experience with AI/ML concepts and integrating automation into core workflows
Strong analytical skills and a focus on business outcomes
Deep empathy for users, you think in flows, friction points, and moments of delight
Able to make decisions when surrounded by uncertainty. You don’t require a support system to maintain momentum
Able to lead by influencing without authority, aligning cross-functional teams around clear goals and driving outcomes through trust, clarity, and data-informed decision
Deep understanding of customer operations and the pressures of margin-sensitive industries

Job Responsibility

Own the end-to-end product lifecycle for AI-powered communication experiences — from strategy and roadmap to execution and iteration
Help develop and implement the Hostaway Communications vision, strategy, and roadmap, breaking that down into rapidly shippable projects, consistent with the company vision
Closely work with our design function to iterate on prototypes, ideas and suggestions and evolve them into fully functional and shipped user features
Prioritise ruthlessly and use data, intuition, and storytelling to align stakeholders and move quickly
Ensure products and releases are launched correctly and on schedule together with the engineering management team
Define and analyse the metrics that determine success, with the ability to understand what activation, adoption and churn risks look like across the entirety of the communication features portfolio
Stay current on trends in AI, messaging, automation, and hospitality tech — and bring creative ideas into the product
Be a key voice in the company for what “excellent” looks like in modern communication

What we offer

Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant
100% Remote: Enjoy the freedom to work from anywhere within your country of residence
Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company
Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions
Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities
Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms
Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary
Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity

Fulltime

Senior Product Manager - Reconciliation

At Mercury, we believe that financial operations should be seamless, scalable, a...

Location

United States; Canada , San Francisco; New York; Portland

Salary:

200700.00 - 250900.00 USD / Year

Mercury

Expiration Date

Until further notice

Requirements

7+ years of relevant product management experience, ideally within fintech, with a focus on reconciliation
A deep understanding of reconciliation workflows, financial data management, and process automation
Experience with regulatory audits, financial reporting, or data governance, with an understanding of how reconciliation impacts compliance and internal controls
Strong analytical skills, with experience leveraging financial data, reconciliation reports, and transaction records to drive decision-making
A history of proactively identifying and solving reconciliation challenges, improving financial accuracy and efficiency
A track record of shipping high-quality financial tools that enhance automation, risk management, and reconciliation processes
The ability to navigate complex tradeoffs between automation, compliance, and operational scalability
Excellent stakeholder management skills, with the ability to align cross-functional teams and drive strategic decisions
Strong problem-solving skills, with the ability to anticipate and address reconciliation complexities before they become critical
A passion for building reconciliation systems that scale while maintaining accuracy and trust

Job Responsibility

Ensure reconciliation processes evolve to support Mercury’s growth, collaborating with operations and analytics to improve efficiency while identifying opportunities for systematic fixes in engineering when needed
Collaborate with stakeholders across operations, engineering, data and finance to define reconciliation needs, improve workflows, and enhance reconciliation systems that efficiently ingest, match, and validate financial data
Support internal teams by resolving reconciliation-related incidents, addressing reporting inquiries, and enhancing financial data accuracy through tooling and automation
Influence cross-functional teams to align around a scalable reconciliation strategy, fostering strong relationships
Ensure reconciliation processes adhere to financial regulations and evolving audit expectations, collaborating with data, engineering, and finance teams to strengthen financial data governance, reporting, and controls
Own and optimize the reconciliation roadmap, ensuring timely and accurate transaction matching between Mercury, partners, and banking infrastructure while maintaining high standards for accuracy, risk mitigation, and operational excellence

What we offer

base salary
equity
benefits

Fulltime

Tax Automation & Innovation Manager / Senior Manager

BDO UK LLP is one of the UK’s leading Tax, Accountancy and Business Advisory fir...

Location

United Kingdom , London

Salary:

Not provided

BDO UK LLP

Expiration Date

Until further notice

Requirements

Professional qualification in tax (e.g., CTA, ACA, ACCA) or equivalent experience
Proven experience in a tax-focused role, ideally with exposure to technology-driven projects or tax automation
Strong understanding of tax processes and requirements, with the ability to translate business needs into technical solutions
Solid IT and systems knowledge, ideally including experience with enterprise tax reporting or financial systems (OneStream experience highly desirable, but not essential)
Excellent project management and organisational skills, with the ability to manage multiple priorities and deadlines
Effective communicator, comfortable engaging with both technical and non-technical stakeholders at all levels
Innovative thinker with a passion for harnessing technology to drive efficiency and value in the tax function

Job Responsibility

Lead and contribute to the ongoing product development of the OneStream enterprise tax reporting solution, ensuring it remains at the forefront of the industry
Help define the strategic direction and roadmap for the product, working closely with internal stakeholders and external clients
Manage and support the implementation of tax technology systems, including requirements gathering, solution design, and post-implementation support
Collaborate with cross-functional teams, including tax, IT, external vendors, external development teams, and project management, to deliver high-quality solutions tailored to client needs
Stay abreast of industry trends in tax technology, automation, and regulatory changes to ensure our offerings remain innovative and compliant
Provide guidance and mentorship to junior team members, fostering a culture of continuous learning and improvement

What we offer

Health and wellness programmes
Pension plan with matched employer contributions
Private medical access for you and your family
Income protection plan
Holidays enabling you to purchase up to 10 days of additional leave
Bike to work scheme