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Our entertainment and technology client is seeking a Senior Product Manager to own product strategy and execution for identity, authentication and customer onboarding experiences within a large-scale streaming platform. This role will drive seamless user journeys from account creation and authentication through activation and engagement. The ideal candidate combines strong consumer product experience with technical fluency in identity systems, analytics-driven decision making and the ability to lead complex cross-functional initiatives.
Job Responsibility
Own the roadmap and product strategy for identity, authentication and onboarding experiences
Write clear product requirements, user stories, acceptance criteria and technical specifications
Partner with engineering, design, security, analytics and business teams to deliver high-quality products from concept through launch
Lead prioritization decisions by balancing customer needs, business goals and technical constraints
Define and improve authentication experiences, including SSO, OAuth/OIDC, account management, passkeys and entitlement flows
Define and track KPIs across authentication, onboarding completion, activation, engagement and conversion
Communicate product performance and recommendations to leadership
Maintain awareness of trends across streaming, digital identity and AVOD/free-tier experiences
Benchmark competitive experiences and identify opportunities for differentiation
Serve as the product leader and subject matter expert across identity and onboarding initiatives
Requirements
8+ years of product management experience owning consumer-facing digital products
Proven experience managing the full product lifecycle from strategy through launch and optimization
Strong product requirements writing and execution skills
Experience defining KPIs, analyzing data and making data-driven product decisions
Background in streaming, OTT, MVPD, SVOD, subscription or digital media platforms
Experience with connected device ecosystems, including smart TVs, streaming devices, mobile and web
Strong communication skills with the ability to influence technical and executive audiences
Nice to have
Hands-on experience with identity and authentication products, including SSO, OAuth/OIDC, passkeys, identity management or entitlement systems
Experience improving streaming onboarding, free-tier, AVOD, activation or conversion funnels
Familiarity with digital identity standards and security best practices